Looking to see how Conga Contracts compares to Concord?

Concord is a better fit for organizations that want:

Familiar user interface
Features for all teams, not just Sales
Unlimited e-signatures, at no extra charge

Online negotiation
Bulk send 100+ documents
Transparent pricing

The bottom line

Conga CLM is robust but complex — built for enterprise contract management with extensive configuration.

Concord delivers complete contract lifecycle management with advanced features that won’t overwhelm your team:

Set up in less than a day (compared to weeks for Conga)
Intuitive interface that feels like using Gmail
Built-in e-signature that eliminates extra costs
AI that extracts key contract data automatically

If you need a robust contract solution without complexity and budget-busting prices, Concord hits the sweet spot of power and usability.

How they stack up: Concord vs. Conga

Feature	Concord	Conga
Templates	✓	✓
Approval workflows	✓	✓
Audit trails	✓	✓
Internal/public discussion	✓	✓
Integrations with Salesforce	✓	✓
Open API	✓	✓
Unlimited storage	✓	✗
Universal easy-to-learn interface	✓	✗
Generate and send multiple contracts at once	✓	✓
Clause library	✓	✓
Edit in-app	✓	✓
Native e-signature	✓	✗
Transparent pricing	✓	✗
File formats supported	.docx, .pdf, .html	.docx
Implementation time	Less than 1 day	Weeks to months
Starting price	$399/month	$35/user/month

Features: What can they actually do?

Concord and Conga serve different contract management needs:

Feature comparison table

Feature	Conga	Concord
Contract repository	✓ Secure, centralized storage	✓ Secure, centralized storage
Document search	✓ AI-powered full-text search	✓ Advanced search with filtering
OCR technology	✓ Automatic for all documents	✓ Intelligent document processing
Email alerts	✓ Customizable notifications	✓ Comprehensive alert system
Contract creation	✓ Template-based authoring	✓ Template-based authoring
Negotiation tools	✓ Basic redlining	✓ Real-time collaboration & redlining
E-signature	✗ Additional cost (Conga Sign)	✓ Built-in e-signature
Workflow automation	✓ Complex custom workflows	✓ Easy-to-configure workflows
AI capabilities	✓ Basic data extraction	✓ Agreement Intelligence platform
Analytics	✓ Standard reporting	✓ Advanced analytics & insights
Mobile access	✓ Limited mobile support	✓ Native mobile applications
API access	✓ Available	✓ Robust API ecosystem
File formats supported	.docx	.docx, .pdf, .html

Conga: Enterprise complexity

Conga CLM is designed for large enterprises with complex contract management needs:

Extensive customization options that require technical expertise
Robust integration with other Conga products
Multiple modules for different contract functions
Complex approval workflows
Advanced reporting for enterprise compliance

While powerful, Conga’s complexity comes at a cost – both financially and in terms of implementation difficulty. As reported on HyperStart’s blog, “Conga CLM has all the functionalities expected from a CLM. However, the platform isn’t user-friendly. It is difficult to toggle between pages or go back and forth.”

Concord: Complete contract management

Concord delivers end-to-end contract management software that covers:

Contract creation with templates and clause libraries
Real-time negotiation with comments and tracked changes
Built-in electronic signature (no extra fees)
Comprehensive approval workflows
Advanced analytics and reporting

The most significant differentiator? Concord’s focus on usability makes powerful contract management accessible to everyone in your organization. According to Concord’s comparison page, Concord’s “Google Doc-like interface is built with the entire organization in mind — Legal, Sales, Procurement, HR, and more.”

Implementation: How fast can you get started?

Getting contract software up and running is where many companies first feel the pain. Here’s what to expect with these platforms:

Implementation comparison table

Implementation Aspect	Conga	Concord
Average setup time	Weeks to months	Less than 1 day
Technical expertise required	High	Minimal
Implementation process	Complex with technical support	Self-guided with optional support
User training requirements	Extensive	Minimal (intuitive interface)
Data migration complexity	High	Streamlined
Custom configuration	Requires technical expertise	User-configurable
Time to first value	Weeks	Hours
Implementation resources	Dedicated teams, extensive training	Simple onboarding, intuitive design

Conga requires a significant time investment to implement. According to Concord’s comparison with Conga, “Conga Contracts’ complexity means there is a heavy initial time investment.” With enterprise-level features comes enterprise-level implementation complexity.

Concord strikes the perfect balance with a setup time of less than a day. The platform’s intuitive design allows for quick adoption with minimal training. Most customers can be up and running almost immediately, bringing contracts under management from day one.

The right choice depends on your timeline and complexity needs. If you want immediate results, Concord works. Conga’s lengthy implementation time might eventually deliver powerful capabilities, but most organizations need faster time-to-value than Conga can provide.

User experience: Will people actually use it?

Even powerful software fails if nobody wants to use it:

User experience comparison table

UX Aspect	Conga	Concord
Interface design	Complex, modular	Clean, intuitive
Learning curve	Steep	Low
User onboarding	Requires formal training	Self-guided
Mobile experience	Limited mobile support	Native mobile applications
Personalization	Complex configuration	Simple user preferences
Accessibility	Limited	Enhanced accessibility options
Interface feedback	“Not intuitive”	“Intuitive like Gmail”
User adoption challenges	High – Complex UI deters users	Low – Quick adoption typical
Support resources	Formal documentation, support tickets	Interactive guides, responsive support

Conga has a steep learning curve that can discourage adoption. Users on GetApp report that “It’s not intuitive, people who don’t use the system daily have a hard time navigating through it.”

Concord balances power with usability through:

An interface that “feels like Gmail” according to users
Intuitive navigation despite deeper functionality
Mobile apps for on-the-go contract management
Contextual help that guides users through processes

As one reviewer on Capterra put it: “The tracking capabilities and the ability to assign different levels of access in Concord is a huge benefit and is going to be a game changer in terms of staff time spent on contract review.”

AI capabilities: Smart vs. smarter

AI is transforming contract management in 2025, but implementation varies dramatically:

AI capabilities comparison table

AI Capability	Conga	Concord
Data extraction	✓ Basic data extraction	✓ Comprehensive extraction with validation
OCR technology	✓ Standard OCR for searchability	✓ Advanced intelligent document processing
Risk identification	✓ Limited	✓ Automated risk flagging and scoring
Compliance monitoring	✓ Basic compliance features	✓ AI-powered compliance checking
Contract analysis	✓ Limited term identification	✓ Deep semantic analysis
Obligation extraction	✓ Limited	✓ Comprehensive obligation management
Performance analytics	✓ Basic reports	✓ AI-driven performance insights
Benchmarking	✗ Not available	✓ Comparison against industry standards
Processing speed	Fast (seconds per document)	Fast (seconds per document)
Accuracy improvement	Moderate	Significant (10%+ over manual review)
AI training model	General	Industry and customer-specific learning

Conga uses AI primarily for:

Basic data extraction
Template selection
Simple term identification

According to Conga’s website, their AI can “transform static documents into data to speed contract review and negotiation,” but reviews suggest the implementation may not be as robust as marketed.

Concord’s Agreement Intelligence platform goes much further:

Comprehensive data extraction with validation
Risk identification and flagging
Compliance monitoring
Obligation tracking
Performance analytics and insights

The efficiency gains are substantial. According to research, advanced AI can complete contract reviews in approximately 26 seconds compared to 92 minutes for human reviewers, while achieving significantly higher accuracy.

Integrations: Playing nice with your tech stack

The ability to connect with your existing tools is crucial for any contract solution:

Integration comparison table

Integration Type	Conga	Concord
CRM Systems	✓ Salesforce (native)	✓ Salesforce (bidirectional with advanced workflows)<br>✓ HubSpot (native integration)<br>✓ Microsoft Dynamics 365 (via Zapier)<br>✓ Pipedrive (via Zapier)
E-Signature	✓ Conga Sign (additional cost)	✓ Native e-signature (no third-party needed)
Cloud Storage	✓ Limited cloud connections	✓ Google Drive (native)<br>✓ Dropbox (native)<br>✓ Box (native)<br>✓ OneDrive (native)
Collaboration Tools	✓ Limited support	✓ Slack (native)<br>✓ Microsoft Teams (via Zapier)<br>✓ Asana (via Zapier)
Identity Management	✓ Standard SSO	✓ SAML 2.0, LDAP, Azure AD
Automation Platform	✓ Limited	✓ Zapier (7000+ apps)
API Access	✓ Limited API	✓ Comprehensive API ecosystem
Implementation Complexity	High	Moderate

Conga offers strong integration with the Salesforce ecosystem but may have limitations with other platforms. According to a review on TitanDXP, “Conga CLM is not entirely compatible with Conga Salesforce Lightning and, therefore, causes unforeseen problems for businesses.”

Concord provides a much more extensive contract automation software ecosystem:

Native Salesforce integration with bidirectional data flow
HubSpot integration for marketing and sales alignment
Google Drive, Dropbox, Box, and OneDrive for document storage
Slack integration for real-time notifications
Microsoft Teams connectivity
Zapier connection to 7,000+ apps
Robust API for custom integrations

According to HyperStart’s blog, Concord “offers 360-degree connectivity in your CLM and business processes” with integration support for 5,000+ business applications.

For teams with complex tech stacks, Concord’s integration capabilities create a more seamless workflow across systems.

Pricing: What will it cost?

Both platforms structure their pricing differently, impacting your total cost:

Pricing comparison table

Pricing Aspect	Conga	Concord
Pricing model	Per-user with module-based pricing	All-inclusive with flexible options
Starting price	$35/user/month (basic)	$399/month
Entry-level plan	$35/user/month (limited features)	Essential: $399/month
Mid-tier plan	Custom pricing (additional modules)	Professional: Custom pricing
Advanced plan	Enterprise pricing (all modules)	Enterprise: Custom pricing
User limitations	Pay per user	Flexible user options
Hidden costs	Separate costs for modules, implementation	No hidden costs
E-signature costs	Additional (Conga Sign)	Included
Implementation costs	Significant	Minimal
Pricing transparency	Limited	Clear structure
Trial/Demo	Demo only	Demo available
Annual discount	Available	Available

Conga uses a per-user pricing model with separate costs for different modules:

Basic plan starts at $35/user/month with limited features
Advanced features require additional modules at higher costs
Implementation services add significant expense
E-signature (Conga Sign) is a separate cost

According to HyperStart, “Conga CLM pricing tiers are not published on the website” making it difficult to predict total costs.

Concord starts at $399/month with an all-inclusive pricing structure. All plans include unlimited e-signatures and document storage, with features that scale as you grow.

For detailed pricing information tailored to your organization, you can explore Concord’s pricing details.

ROI and business impact

Ultimately, the value of any software investment must be measured by its impact on business outcomes:

ROI comparison table

ROI Factor	Conga	Concord
Time-to-value	Slow (weeks to months)	Fast (hours to days)
Implementation costs	High	Low
Administrative savings	30-40% reduction in admin time	40-60% reduction in admin time
Contract cycle time reduction	Moderate	40-75% reduction in cycle time
Renewal opportunity capture	Good – Automated alerts	Very high – Proactive management
Risk mitigation value	Moderate	High
Revenue impact	Indirect – Cost savings focus	Direct – Revenue acceleration
Compliance benefits	Good compliance improvements	Comprehensive compliance transformation
Strategic insights	Limited	Extensive
Typical ROI timeframe	6-12 months	1-3 months
ROI multiplier	Moderate	High (91-183x per dollar invested)

Conga delivers value through:

Standardized contract processes
Template management
Integration with Salesforce
Workflow automation
Risk reduction

A Conga customer testimonial on their website reports that implementing Conga CLM allowed them to “triple the percentage of transactions that are self-service enabled.” Another customer reported a 70% reduction in contract turnaround time.

Concord delivers more comprehensive returns through:

Full lifecycle efficiency improvements
Accelerated contract creation and approval
Streamlined negotiation and execution
Reduced legal review requirements
Strategic insights from contract analytics

According to Concord’s research shared on their procurement software page, “For every dollar invested in contract management software, companies can expect to generate between $91 and $183 in recovered revenue.”

Industry research shows that organizations implementing CLM software typically aim for a minimum 3:1 benefit-to-cost ratio, or a 300% ROI – a target that Concord helps organizations achieve much faster than Conga.

Market position and future growth

The contract management software market is experiencing significant growth, with some important trends to note:

Market position comparison

Market Aspect	Conga	Concord
Market share	1.95%	22.29% (leading position)
Customer base	266+ companies	3,043+ companies
Industry focus	Enterprise, IT, Manufacturing	Cross-industry
Target company size	Enterprise	SMB through enterprise
Geographic strength	US (78.6%), India (11.67%)	US (87%), Canada, UK
Growth trajectory	Declining mindshare	Market leader
Key competitors	Concord, DocuSign, SAP Ariba	DocuSign CLM, SAP Ariba, Deltek
AI development	Moderate	Advanced
Market perception	Complex but powerful	Innovative, user-friendly

According to 6sense market intelligence, Concord holds a commanding 22.29% market share in the contract management space compared to Conga CLM’s 1.95%. Concord has 3,043 customers versus Conga’s 266 customers, indicating much broader market adoption.

This data shows that Concord isn’t just a better product – it’s the market leader by a significant margin. PeerSpot reports that as of 2025, “the mindshare of Concord is 0.5%, down from 1.6% compared to the previous year. The mindshare of Conga Contract Lifecycle Management (CLM) is 2.1%, down from 5.4% compared to the previous year,” showing both platforms losing some mindshare in that particular measurement.

Which one is right for you?

The best contract lifecycle management software depends on your specific needs:

Overall comparison: At-a-glance decision matrix

Factor	Conga	Concord
Best suited for	• Large enterprises with technical resources<br>• Organizations heavily invested in Salesforce<br>• Companies with complex approval processes<br>• Teams with dedicated CLM administrators	• Organizations seeking fast implementation<br>• Businesses that value intuitive interfaces<br>• Cross-functional contract management needs<br>• Companies that want end-to-end solutions without complexity
Implementation time	Weeks to months	Less than 1 day
Pricing model	User-based with module costs	Flexible with all-inclusive features
Starting price	$35/user/month (limited features)	$399/month (comprehensive)
User experience	Complex, requires training	Intuitive, minimal learning curve
AI capabilities	Basic	Comprehensive Agreement Intelligence
Integration breadth	Strong with Salesforce, limited elsewhere	Extensive integration ecosystem (5000+ apps)
Customization	Extensive but complex	User-friendly customization
Mobile support	Limited	Native mobile applications
Customer support	Enterprise support model	Responsive support for all customers
ROI timeline	6-12 months	1-3 months

Choose Conga if:

You’re a large enterprise with dedicated technical resources
You’re heavily invested in the Salesforce ecosystem
You need highly specialized contract workflows
You have the time and budget for a lengthy implementation
Your organization has a dedicated CLM team

Choose Concord if:

You need to implement quickly (in less than a day)
You want an intuitive interface that requires minimal training
You need built-in e-signature without additional costs
You require integration with a wide range of business applications
You want AI-powered insights from your contracts

Most growing organizations find that Concord delivers significantly more value without the implementation complexity and cost of traditional enterprise CLM platforms like Conga.

Want to see Concord in action? Request a demo tailored to your specific use cases and requirements.

Frequently asked questions about Concord vs. Conga

How long does implementation typically take?

Conga implementation typically takes weeks to months, requiring technical expertise and significant resource allocation. Concord implementation takes less than a day in most cases, allowing organizations to start managing contracts almost immediately. This dramatic difference in implementation time provides Concord users with much faster time-to-value.

Can both platforms handle the full contract lifecycle?

Conga offers comprehensive lifecycle management but requires multiple modules that must be carefully configured. Concord provides complete lifecycle management in a single, integrated platform with a user-friendly interface, making it accessible to all stakeholders in the organization without specialized training.

Which platform offers better AI capabilities?

Conga offers basic AI functionality for data extraction and template selection. Concord’s Agreement Intelligence provides more advanced capabilities, including risk identification, compliance monitoring, obligation tracking, and performance analytics, delivering deeper insights and more strategic value from contract data.

How do the pricing models differ?

Conga uses a per-user pricing model starting at $35/user/month for basic features, with additional costs for modules like e-signature and implementation services. Concord starts at $399/month with an all-inclusive approach that includes unlimited e-signatures and document storage, potentially offering better value for organizations with many stakeholders or high contract volumes.

Can I try the software before making a decision?

Both Concord and Conga offer demo options. Concord provides a free demo that showcases the platform’s capabilities tailored to your specific use cases. Conga also offers demos but doesn’t advertise a free trial option.

Which integrations do the platforms support?

Conga primarily integrates with Salesforce and other Conga products, with limited integrations outside that ecosystem. Concord provides extensive integrations including Salesforce, HubSpot, Google Drive, Dropbox, Box, Slack, and many others, plus Zapier connectivity to over 7,000 applications, creating a much more versatile platform.

Bibliography

One simple, holistic product

Conga offers a wide range of products, but the number of options can be daunting. Concord designed one product to create, negotiate, approve, e-sign, and manage all contracts from one, secure location. Plus, Concord’s familiar, Google Doc-like interface is built with the entire organization in mind — Legal, Sales, Procurement, HR, and more.

True, online collaboration

Conga Contracts keeps track of emails in the platform, but Concord takes contract negotiation and collaboration a step further and enables comments and chats right on the contract itself. Colleagues also work together on internal-only versions, ensuring private edits and comments always stay private.

What you get when you use Concord

Get set-up in days, not months

Conga Contracts’ complexity means there is a heavy initial time investment. Concord onboards most customers in under 3 weeks, so teams can start streamlining processes quickly.

Unlimited e-signature, at no extra cost

Conga Contracts integrates with several e-signature providers and even offers their own Conga Sign, but all come with an increased cost. Concord’s native e-signature is secure and legally binding, so while you can integrate with another e-signature platform, you won’t have to.

Automatically send signed contracts to Google Drive, Box, or Dropbox

Conga Contracts enables users to download all contracts to store locally. Concord’s out-of-the-box integrations with Google Drive, Box, and Dropbox automatically sends signed contracts to these additional storage systems.

Simple approval workflow editor

Conga Contract’s Flow automates approvals, but its complexity takes some programming product knowledge. Concord’s approval workflows are designed to quickly route the contract to the right person or team based on company-wide rules or the value of a field.

Get started with Concord today

Request a demo

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