Concord Subprocessors

Concord Subprocessors

Concord Subprocessors

The list below identifies the authorized Concord subprocessors entrusted with processing your personal data. You are in control of your personal data. Each Concord subprocessor operates under robust contractual obligations for data protection, under comprehensive data processing agreements that incorporate effective data transfer mechanisms and SCCs. The security measures employed by these subprocessors have undergone thorough evaluations for data security and compliance conducted by Concord’s Compliance team.

Name of the Subprocessor


Description of the Service

Location of the Data Processing

Lawful Transfer Mechanism


Algolia

Automated search

EU Region

Standard Contractual Clauses


Amazon Web Services

Hosting services

EU Region (EU customers) and North America (North America customers)


Standard Contractual Clauses

Amplitude

Web analytics service

North America

Standard Contractual Clauses Data Privacy Framework


Appcues, Inc.

User onboarding

North America

Standard Contractual Clauses


Chargebee

Customer invoicing

North America and EU Region

Standard Contractual Clauses


Conveyor

Confidential Documentation Sharing Platform

North America

Standard Contractual Clauses

Crescendo

Sales chatbot

United States

Standard Contractual Clauses


Esendex

Transactional SMS

EU Region

Standard Contractual Clauses


LLM tool & OCR


North America and EU Region

Standard Contractual Clauses


Hubspot

Customer Support

North America

Standard Contractual Clauses Data Privacy Framework


Ipipi

Transactional SMS

North America

Standard Contractual Clauses


Langsmith

LLM tool

North America and EU Region

Standard Contractual Clauses


Mandrill/Mailchimp

Transactional text message sender

North America

Standard Contractual Clauses



Maze

Product Discovery and User Testing purposes

UK and EU Region

Standard Contractual Clauses



OpenAI

AI-based data extraction provider

North America

Standard Contractual Clauses



Postmark

Transactional text message sender

North America

Standard Contractual Clauses



Prismatic

Integration Platform As A Service

UK and EU Region

Standard Contractual Clauses


Segment.io

Data connector and hub

North America

Standard Contractual Clauses Data Privacy Framework


Stripe

Payment processing

North America

Standard Contractual Clauses Data Privacy Framework

Name of the Subprocessor


Description of the Service

Location of the Data Processing

Lawful Transfer Mechanism


Algolia

Automated search

EU Region

Standard Contractual Clauses


Amazon Web Services

Hosting services

EU Region (EU customers) and North America (North America customers)


Standard Contractual Clauses

Amplitude

Web analytics service

North America

Standard Contractual Clauses Data Privacy Framework


Appcues, Inc.

User onboarding

North America

Standard Contractual Clauses


Chargebee

Customer invoicing

North America and EU Region

Standard Contractual Clauses


Conveyor

Confidential Documentation Sharing Platform

North America

Standard Contractual Clauses

Crescendo

Sales chatbot

United States

Standard Contractual Clauses


Esendex

Transactional SMS

EU Region

Standard Contractual Clauses


LLM tool & OCR


North America and EU Region

Standard Contractual Clauses


Hubspot

Customer Support

North America

Standard Contractual Clauses Data Privacy Framework


Ipipi

Transactional SMS

North America

Standard Contractual Clauses


Langsmith

LLM tool

North America and EU Region

Standard Contractual Clauses


Mandrill/Mailchimp

Transactional text message sender

North America

Standard Contractual Clauses



Maze

Product Discovery and User Testing purposes

UK and EU Region

Standard Contractual Clauses



OpenAI

AI-based data extraction provider

North America

Standard Contractual Clauses



Postmark

Transactional text message sender

North America

Standard Contractual Clauses



Prismatic

Integration Platform As A Service

UK and EU Region

Standard Contractual Clauses


Segment.io

Data connector and hub

North America

Standard Contractual Clauses Data Privacy Framework


Stripe

Payment processing

North America

Standard Contractual Clauses Data Privacy Framework

Name of the Subprocessor


Description of the Service

Location of the Data Processing

Lawful Transfer Mechanism


Algolia

Automated search

EU Region

Standard Contractual Clauses


Amazon Web Services

Hosting services

EU Region (EU customers) and North America (North America customers)


Standard Contractual Clauses

Amplitude

Web analytics service

North America

Standard Contractual Clauses Data Privacy Framework


Appcues, Inc.

User onboarding

North America

Standard Contractual Clauses


Chargebee

Customer invoicing

North America and EU Region

Standard Contractual Clauses


Conveyor

Confidential Documentation Sharing Platform

North America

Standard Contractual Clauses

Crescendo

Sales chatbot

United States

Standard Contractual Clauses


Esendex

Transactional SMS

EU Region

Standard Contractual Clauses


LLM tool & OCR


North America and EU Region

Standard Contractual Clauses


Hubspot

Customer Support

North America

Standard Contractual Clauses Data Privacy Framework


Ipipi

Transactional SMS

North America

Standard Contractual Clauses


Langsmith

LLM tool

North America and EU Region

Standard Contractual Clauses


Mandrill/Mailchimp

Transactional text message sender

North America

Standard Contractual Clauses



Maze

Product Discovery and User Testing purposes

UK and EU Region

Standard Contractual Clauses



OpenAI

AI-based data extraction provider

North America

Standard Contractual Clauses



Postmark

Transactional text message sender

North America

Standard Contractual Clauses



Prismatic

Integration Platform As A Service

UK and EU Region

Standard Contractual Clauses


Segment.io

Data connector and hub

North America

Standard Contractual Clauses Data Privacy Framework


Stripe

Payment processing

North America

Standard Contractual Clauses Data Privacy Framework