E-Commerce Based Meal Kit Company + Concord

Challenges

Before they had a single source of truth, contracts were stored in folders on the legal team’s computers. Keeping contracts organized was extremely difficult, and if anyone else in the legal department or the company needed access to a contract, whoever had that contract on their computer desktop had to be present to send it to the necessary people. Especially as the company grew larger, visibility and metrics were two growing needs that the legal team focused on.

Solution

The company needed a central location where the proper parties could be given access to documents at any time and all of the legal team had visibility into contracts. A digital platform was the obvious solution as it allowed everyone to be able to see the documents they needed to without a single person being responsible for it.

“Concord has been very helpful with respect to making sure that we have access to everything in a way that doesn’t rely on one person to have to be able to get to it.”- Shane Mulrooney, VP of Legal

Results

The results from using Concord have been impressive. The team has moved towards focusing on strategic work rather than manual and organizational tasks. Turnaround time on contracts is much faster than before and visibility into every contract has increased. Learning to use the system was an intuitive, flexible process. The team described the process taking only a few minutes to learn and quickly becoming second-nature. When a contract is finalized today, it’s no longer filed and stored simply in a repository, but added to a platform that provides continuous access and powerful tracking, or as the VP of Legal referred to it, “a one-stop shop.” Tagging has been extremely helpful for improving the search functionality so that finding a contract takes seconds, not an entire day. The platform now allows the team to move faster throughout a contract’s whole lifecycle. As this company is a fast-growing organization, scalability of the platform as well as helping the company expand at a rapid pace while maintaining compliance is important. The legal team was confident that the platform will scale across the company as they expand to all departments and continue to help teams work more efficiently and strategically.

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