Features: What can they actually do?

ContractWorks and Concord serve different contract management needs:

Feature comparison table

ContractWorks: Contract storage with e-signature

ContractWorks is primarily a contract repository with built-in e-signature:

• Secure, centralized document storage

• AI-powered search functionality

• Automated alerts for key dates

• Native e-signature capabilities

• Basic reporting and analytics

• SOC 2 Type 2 compliance

What it doesn’t do:

• Create or edit contracts

• Handle negotiations within the platform

• Provide document redlining

• Offer advanced analytics or insights

• Support complex customization

As one ContractWorks user explains in a GetApp review, “It is an affordable software that is easy to access and store documents. We love that it is simple and fulfills our overall goal of storing documents in a meaningful and organized way.”

Concord: Complete contract management

Concord delivers end-to-end contract management software that covers:

• Contract creation with templates and clause libraries

• Real-time negotiation with comments and tracked changes

• Built-in electronic signature (no extra e-signature fees)

• Comprehensive approval workflows

• Advanced analytics and reporting

• Unlimited storage for all agreements

The most significant differentiator? Concord handles the entire contract process in one platform, while ContractWorks focuses primarily on storage, tracking, and e-signatures.

Implementation: How fast can you get started?

Getting contract software up and running is where many companies first feel the pain. Here’s what to expect with these platforms:

Implementation comparison table

ContractWorks touts a relatively quick setup, with most organizations up and running within a week. According to their website on LawNext Directory, ContractWorks offers a “user-friendly interface, short implementation process, and highly rated customer support team.”

Concord balances feature richness with implementation efficiency, typically taking 1-2 days for standard deployments. This approach includes proper workflow setup and integration with existing systems, delivering substantial long-term advantages through better configuration.

The key difference is that while both platforms aim for quick deployment, Concord offers more comprehensive setup services with a dedicated Customer Success Manager, as mentioned on their pricing page.

User experience: Will people actually use it?

Even powerful software fails if nobody wants to use it:

User experience comparison table

ContractWorks focuses on simplicity with an interface designed for quick adoption. As noted by a reviewer on Capterra, the platform is “user friendly and easy to configure among all the products that we reviewed.”

Concord balances power with usability through a well-designed interface. As one G2 reviewer put it in their review of Concord: “I like that the format is similar to gmail, so it is simple, and intuitive to use.”

The main difference is that while both platforms aim for ease of use, ContractWorks takes a minimalist approach with fewer features to learn, while Concord offers more functionality that might require slightly more training but delivers greater long-term value.

AI capabilities: Basic vs. advanced

AI is transforming contract management in 2025, with significant differences in implementation between these platforms:

AI capabilities comparison table

ContractWorks uses AI primarily for:

• Basic data extraction and identification

• Document categorization and tagging

• OCR for document searching

• Simple deadline tracking

One ContractWorks user mentions on HyperStart that “the AI of the system was top-notch. Contracts are easily accessible,” highlighting its effectiveness for basic organization.

Concord’s Agreement Intelligence platform goes much further:

• Comprehensive data extraction with validation

• Risk identification and flagging

• Compliance monitoring

• Obligation tracking

• Performance analytics and insights

As Matt Lhoumeau, CEO of Concord, explains on the Concord website: “By automating the extraction and entry of key terms, our users can focus on strategic tasks rather than tedious administrative work.”

The efficiency gains are substantial. According to research cited in Concord’s healthcare guide, AI can complete contract reviews in approximately 26 seconds compared to 92 minutes for human reviewers, while achieving 10% higher accuracy.

Integrations: Playing nice with your tech stack

The ability to connect with your existing tools is crucial for any contract solution:

Integration comparison table

ContractWorks offers limited integration options:

• Salesforce integration

• No API for custom connections

• Limited third-party connectivity

According to GetApp, ContractWorks does not have an API available and integrates primarily with Salesforce Platform.

Concord provides a much more extensive contract automation software ecosystem:

• Native Salesforce integration with bidirectional data flow

• HubSpot integration for marketing and sales alignment

• Google Drive, Dropbox, Box, and OneDrive for document storage

• Slack integration for real-time notifications

• Microsoft Teams connectivity

• Zapier connection to 7,000+ apps

• Robust API for custom integrations

According to GetApp, Concord integrates with Dropbox Business, DocuSign, Google Drive, Box, Salesforce Sales Cloud, and HubSpot Sales Hub.

The integration landscape heavily favors Concord, which works with over 5,000 applications according to their best contract lifecycle management software page, providing a significant advantage for organizations with complex technology ecosystems.

Pricing: What will it cost?

Both platforms structure their pricing differently, impacting your total cost:

Pricing comparison table

ContractWorks uses a tiered pricing model with unlimited users:

• Standard: $700/month (with one-year commitment)

• Professional: $900/month (with one-year commitment)

• Enterprise: Custom pricing

According to LawNext Directory, ContractWorks starts at $600/month for unlimited users, though more recent sources like SourceForge indicate pricing now starts at $700/month.

Concord offers more flexible pricing starting at $399/month as stated on their pricing page. Their transparent pricing model includes:

• Essential: For small companies or single teams

• Professional: For companies deploying across several teams

• Enterprise: For larger organizations with complex requirements

All plans include unlimited document uploads, unlimited e-signatures, and no hidden fees. As they note on their pricing page: “Ironic, isn’t it? Companies selling contract management solutions with contracts full of hidden fees and escalating costs. We prefer practicing what we preach.”

For detailed pricing information tailored to your organization, you can explore Concord’s pricing details.

ROI and business impact

Ultimately, the value of any software investment must be measured by its impact on business outcomes:

ROI comparison table

ContractWorks delivers value primarily through:

• Centralized contract storage

• Improved visibility into contract terms

• Automated deadline tracking

• Streamlined e-signature process

• SOC 2 Type 2 compliance

A ContractWorks user notes on Capterra that “The most compelling part of the platform is being able to generate reports that indicate which contracts/docs are due to expire within a specific time,” highlighting its effectiveness for deadline management.

Concord delivers more comprehensive returns through:

• Full lifecycle efficiency improvements

• Accelerated contract creation and approval

• Streamlined negotiation and execution

• Reduced legal review requirements

• Strategic insights from contract analytics

According to Concord’s research shared on their procurement software page, “For every dollar invested in contract management software, companies can expect to generate between $91 and $183 in recovered revenue.”

Industry research shows that organizations implementing CLM software typically aim for a minimum 3:1 benefit-to-cost ratio, or a 300% ROI, according to Concord’s procurement guide.

Market position and future outlook

Both companies occupy distinct positions in the contract management software market:

Market position comparison

According to research from Mordor Intelligence, Concord is among the major companies operating in the contract lifecycle management software market, alongside ContractWorks, Zycus, Contract Logix, and GEP.

With the global contract lifecycle management market projected to grow significantly (from $1.49 billion in 2025 to $2.66 billion by 2030), both companies are well-positioned to capture market share, but with different approaches and target segments.

Security and compliance

For sensitive contract data, security is paramount:

Security comparison table

ContractWorks offers solid security fundamentals:

• SOC 2 Type 2 compliance

• Secure document storage

• Role-based access controls

• Audit trails for document activity

According to Capterra, ContractWorks offers a “centralized repository, allowing users to store and organize contracts securely with SOC 2 Type 2 compliance.”

Concord provides comprehensive security and compliance features:

• Advanced access controls with custom roles and teams

• Complete audit trails for all activities

• SAML 2.0, LDAP, and Azure AD integration

• SOC 2 compliant infrastructure

• GDPR compliance for global operations

As mentioned on GetApp, Concord offers “state-of-the-art security features, compliant with the strictest international and industry-specific standards, data-loss prevention, and a monthly uptime of at least 99.9%.”

Which one is right for you?

The best contract lifecycle management software depends on your specific needs:

Overall comparison: At-a-glance decision matrix

Choose ContractWorks if:

• You primarily need contract storage and e-signature

• You value extreme simplicity over advanced features

• Your processes don’t require complex workflows

• You want unlimited users at a fixed price point

• You don’t need advanced integrations or API access

Choose Concord if:

• You need end-to-end contract lifecycle management

• You want to eliminate separate e-signature costs

• Your teams collaborate extensively on contracts

• You require advanced analytics and insights

• You need robust integrations with your tech stack

• You want AI-powered insights from your contracts

Most growing organizations find that Concord delivers significantly more value at a lower starting price point, with greater flexibility for scaling as needs evolve.

Want to see Concord in action? Request a demo tailored to your specific use cases and requirements.

Frequently asked questions about Concord vs. ContractWorks

Bibliography

1. GetApp: ContractWorks Reviews

2. LawNext Directory: ContractWorks

3. Capterra: ContractWorks Reviews

4. HyperStart: ContractWorks Pricing

5. SourceForge: ContractWorks Reviews

6. SaaSworthy: ContractWorks Features

7. G2: Concord Reviews

8. Concord Pricing Page

9. Concord Contract Management Software

10. Concord Contract Lifecycle Management Software

11. Concord Contract Automation Software

12. Concord Contract Repository Software

13. Concord Legal Contract Management Software

14. Concord Healthcare Contract Management Software

15. Concord Procurement Contract Management Software

16. Concord Best Contract Lifecycle Management Software

17. Concord Contract Management Software Pricing Details

18. Concord Contract Analytics Software

19. Concord Contract Compliance Management Software

20. Concord Contract Management Software Demo

21. GetApp: Concord Integrations

22. Mordor Intelligence: Contract Lifecycle Management Software Market Report

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