The bottom line as of May 2025

As of May 2025, Gatekeeper is built for vendor management first — great for tracking suppliers and their contracts.

Concord delivers complete contract lifecycle management with advanced features that won’t overwhelm your team:

• Set up in less than a day (compared to weeks for many enterprise platforms)
• Intuitive interface that feels like using Gmail
• Built-in e-signature that eliminates extra DocuSign costs
• AI that extracts key contract data automatically

If you need a robust contract solution without complexity and budget-busting prices, Concord hits the sweet spot of power and usability.

How they stack up: Concord vs. Gatekeeper

Feature	Concord	Gatekeeper
Templates	✓	✓
Approval workflows	✓	✓
Audit trails	✓	✓
Internal/public discussion	✓	✓
Integrations with CRM and cloud storage	✓	✓
Open API	✓	✓
Unlimited storage	✓	✓
Universal easy-to-learn interface	✓	✗
Generate and send multiple contracts at once	✓	✓
Clause library	✓	✓
Edit in-app	✓	✓
Native e-signature	✓	✓
Unlimited users	✓	✓
File formats supported	.docx, .pdf, .html	.docx, .pdf
Implementation time	Less than 1 day	4-6 weeks
Starting price	$399/month	$875/month

Features: What can they actually do?

Concord and Gatekeeper serve different primary focuses, though both handle contract management:

Feature comparison table

Feature	Gatekeeper	Concord
Primary focus	Vendor management with contracts	Contract lifecycle management
Contract repository	✓ Secure, centralized storage	✓ Secure, centralized storage
Document search	✓ AI-powered full-text search	✓ Advanced search with filtering
OCR technology	✓ Automatic for all documents	✓ Intelligent document processing
Email alerts	✓ Customizable notifications	✓ Comprehensive alert system
Contract creation	✓ Template-based “Touchless Contracts”	✓ Template-based authoring
Negotiation tools	✓ Basic redlining capabilities	✓ Real-time collaboration & redlining
E-signature	✓ Built-in electronic signature	✓ Built-in e-signature
Workflow automation	✓ Kanban workflow engine	✓ Advanced custom workflows
AI capabilities	✓ AI Extract technology	✓ Agreement Intelligence platform
Analytics	✓ Basic reporting	✓ Advanced analytics & insights
Mobile access	✓ Mobile-friendly interface	✓ Native mobile applications
API access	✓ Available	✓ Robust API ecosystem
Vendor performance tracking	✓ Advanced capabilities	✗ Limited
File formats supported	.docx, .pdf	.docx, .pdf, .html

Gatekeeper: The vendor-focused solution

Gatekeeper is primarily a vendor and contract lifecycle management platform (VCLM) that focuses on:

• Supplier relationship management
• Contract tracking and organization
• Risk and compliance monitoring
• Automated renewal alerts
• Vendor performance tracking

As the official Gatekeeper website states, their platform helps you “restore visibility, take control, safeguard compliance and manage third-party risk in a single solution.”

One standout feature is Gatekeeper’s AI Extract™, which their website describes as “the fastest, most accurate and highly trained AI solution on the contract management software market today, designed specifically for contract data and clause analytics.”

Concord: Complete contract management

Concord delivers end-to-end contract management software that covers:

• Contract creation with templates and clause libraries
• Real-time negotiation with comments and tracked changes
• Built-in electronic signature (no extra DocuSign fees)
• Comprehensive approval workflows
• Advanced analytics and reporting

The most significant differentiator? Concord focuses on the contract itself as the central element, while Gatekeeper emphasizes the vendor relationship with contracts as supporting documents.

Implementation: How fast can you get started?

Getting contract software up and running is where many companies first feel the pain. Here’s what to expect with these platforms:

Implementation comparison table

Implementation Aspect	Gatekeeper	Concord
Average setup time	4-6 weeks	Less than 1 day
Technical expertise required	Moderate	Minimal
Implementation process	Structured with dedicated implementation team	Self-guided with optional support
User training requirements	Extensive (steep learning curve)	Minimal (intuitive interface)
Data migration complexity	High	Moderate
Custom configuration	Extensive but complex	Moderate and user-friendly
Time to first value	1-2 months	1-3 days
Implementation resources	Dedicated implementation team	Knowledge base, success managers

Gatekeeper requires a significant implementation effort, with most companies taking 4-6 weeks to get fully operational. According to a review on HyperStart, “adjusting pre-existing contract approval workflows can be more complex than expected” with Gatekeeper.

The platform’s power comes with complexity that requires formal implementation assistance and training.

Concord can be implemented in less than a day, with many customers up and running in just a few hours. The platform’s intuitive interface means minimal training is required, and the straightforward setup process doesn’t require specialized technical expertise.

The right choice depends on your timeline and complexity needs. If you need quick implementation, Concord is clearly superior. If you’re willing to invest in a longer setup for vendor-focused features, Gatekeeper might be worth considering.

User experience: Will people actually use it?

Even powerful software fails if nobody wants to use it:

User experience comparison table

UX Aspect	Gatekeeper	Concord
Interface design	Feature-rich but complex	Professional and intuitive
Learning curve	Steep	Low to moderate
User onboarding	Formal training required	Self-guided with support options
Mobile experience	Mobile-responsive web interface	Native mobile applications
Personalization	Extensive but complex	Moderate and straightforward
Accessibility	Standard accessibility features	Enhanced accessibility options
Interface feedback	“Steep learning curve”	“Intuitive like Gmail”
User adoption challenges	High – Training intensive	Low – Quick adoption typical
Support resources	24/7 support, training programs	Knowledge base, dedicated support

Gatekeeper provides a feature-rich interface, but multiple reviews mention its steep learning curve. According to GoodFirms, “Its steep learning curve combined with a somewhat non-intuitive user interface” is a common complaint, as “the software packs a plethora of features that can overwhelm a beginner.”

Concord balances power with usability through:

• An interface that “feels like Gmail” according to users
• Intuitive navigation despite deeper functionality
• Mobile apps for on-the-go contract management
• Contextual help that guides users through processes

As one G2 reviewer put it in their review of Concord: “I like that the format is similar to gmail, so it is simple, and intuitive to use.”

AI capabilities: Smart vs. smarter

AI is transforming contract management in 2025, but implementation varies between these platforms:

AI capabilities comparison table

AI Capability	Gatekeeper	Concord
Data extraction	✓ AI Extract technology	✓ Comprehensive extraction with validation
OCR technology	✓ Standard OCR for searchability	✓ Advanced intelligent document processing
Risk identification	✓ Market IQ risk profiling	✓ Automated risk flagging and scoring
Compliance monitoring	✓ Available	✓ AI-powered compliance checking
Contract analysis	✓ OpenAI Contract Summary	✓ Deep semantic analysis
Obligation extraction	✓ Basic capabilities	✓ Comprehensive obligation management
Performance analytics	✓ Vendor analytics focus	✓ Contract-focused performance insights
Benchmarking	✓ Limited	✓ Comparison against industry standards
Processing speed	Fast (seconds per document)	Fast (seconds per document)
Accuracy improvement	Moderate	Significant (10%+ over manual review)
AI training model	Contract and vendor specific	Deep contract intelligence

Gatekeeper uses AI for:

• AI Extract™ for contract data extraction
• OpenAI Contract Summary feature
• Market IQ vendor risk profiling
• Basic contract analytics

According to their website, Gatekeeper allows users to “instantly condense long contracts into easily-comprehensible summaries using our OpenAI Contract Summary feature.”

Concord’s Agreement Intelligence platform goes further:

• Comprehensive data extraction with validation
• Risk identification and flagging
• Compliance monitoring
• Obligation tracking
• Performance analytics and insights

As Matt Lhoumeau, CEO of Concord, explains on the Concord website: “By automating the extraction and entry of key terms, our users can focus on strategic tasks rather than tedious administrative work.”

The efficiency gains are substantial. According to research cited in Concord’s healthcare guide, AI can complete contract reviews in approximately 26 seconds compared to 92 minutes for human reviewers, while achieving 10% higher accuracy.

Integrations: Playing nice with your tech stack

The ability to connect with your existing tools is crucial for any contract solution:

Integration comparison table

Integration Type	Gatekeeper	Concord
CRM Systems	✓ Salesforce, Dynamics 365	✓ Salesforce (bidirectional) ✓ HubSpot (native integration) ✓ Microsoft Dynamics 365 (via Zapier) ✓ Pipedrive (via Zapier)
E-Signature	✓ Built-in, Dropbox Sign	✓ Native e-signature (no third-party needed)
Cloud Storage	✓ Google Drive, Dropbox, Box	✓ Google Drive (native) ✓ Dropbox (native) ✓ Box (native) ✓ OneDrive (native)
Collaboration Tools	✓ Limited options	✓ Slack (native) ✓ Microsoft Teams (via Zapier) ✓ Asana (via Zapier)
Identity Management	✓ OneLogin, Okta	✓ SAML 2.0, LDAP, Azure AD
ERP Systems	✓ NetSuite, Sage 500, Xero	✓ Via Zapier connections
Total integrations	~220 (according to vendor)	5,000+ applications
API Access	✓ Available	✓ Comprehensive API ecosystem
Implementation Complexity	Moderate – High	Low – Moderate

Gatekeeper offers integrations with:

• ERP systems (NetSuite, Sage 500, Xero, JD Edwards)
• Cloud storage (Google Drive, Dropbox, Box)
• Identity management (OneLogin, Okta)
• CRM (Salesforce, Dynamics 365)

According to their GetApp profile, Gatekeeper claims “integration support for over 220 third party solutions.”

Concord provides a much more extensive contract automation software ecosystem:

• Native Salesforce integration with bidirectional data flow
• HubSpot integration for marketing and sales alignment
• Google Drive, Dropbox, Box, and OneDrive for document storage
• Slack integration for real-time notifications
• Microsoft Teams connectivity
• Zapier connection to 7,000+ apps
• Robust API for custom integrations

For teams with complex tech stacks, Concord’s integration capabilities create a more seamless workflow across systems.

Pricing: What will it cost?

Both platforms structure their pricing differently, impacting your total cost:

Pricing comparison table

Pricing Aspect	Gatekeeper	Concord
Pricing model	Tiered by contract/supplier volume	Flexible based on contract volume, users, and features
Starting price	$875/month (Essentials)	$399/month
Mid-tier plan	$2,095/month (Pro)	Custom pricing based on needs
Advanced plan	$3,725/month (Enterprise)	Enterprise: Custom pricing
User limitations	Unlimited users on all plans	Varies by plan
Contract volume basis	Live & pipeline contracts only	All contracts
Additional costs	Workflow customization may require paid support	Limited
Pricing transparency	Clear tiered structure	Custom quotes for specific needs
Annual discount	Available	Available

Gatekeeper has a significantly higher starting price at $875/month for their Essentials plan, with higher tiers at $2,095/month (Pro) and $3,725/month (Enterprise), according to SaaSworthy. All plans include unlimited users.

Concord starts at $399/month with a flexible structure based on your specific needs. All plans include unlimited e-signatures and document storage, with features that scale as you grow.

For detailed pricing information tailored to your organization, you can explore Concord’s pricing details.

ROI and business impact

Ultimately, the value of any software investment must be measured by its impact on business outcomes:

ROI comparison table

ROI Factor	Gatekeeper	Concord
Time-to-value	Slow (1-2 months)	Fast (days to weeks)
Implementation costs	High (formal implementation)	Low to moderate
Administrative savings	30-40% reduction in admin time	40-60% reduction in admin time
Contract cycle time reduction	Moderate	40-75% reduction in cycle time
Renewal opportunity capture	High – Automated alerts	Very high – Proactive management
Risk mitigation value	High (vendor focus)	High (contract focus)
Revenue impact	Indirect	Direct – Revenue acceleration
Compliance benefits	Strong vendor compliance focus	Comprehensive compliance transformation
Strategic insights	Vendor-focused	Contract-focused
Typical ROI timeframe	3-6 months	1-3 months
ROI examples	$97,000 saved on auto-renewals (as claimed)	91-183x per dollar invested

Gatekeeper delivers value primarily through:

• Vendor relationship management
• Risk mitigation for suppliers
• Consolidated vendor information
• Automated renewal alerts
• Contract compliance tracking

According to their Capterra profile, Gatekeeper claims their “AI-driven platform saved a US healthcare provider $97,000 on auto-renewals, reclaimed 40 weekly hours for a financial services firm, and uncovered $1.3 million in hidden savings for a UK enterprise.”

Concord delivers more comprehensive returns through:

• Full lifecycle efficiency improvements
• Accelerated contract creation and approval
• Streamlined negotiation and execution
• Reduced legal review requirements
• Strategic insights from contract analytics

According to Concord’s research shared on their procurement software page, “For every dollar invested in contract management software, companies can expect to generate between $91 and $183 in recovered revenue.”

Industry research shows that organizations implementing CLM software typically aim for a minimum 3:1 benefit-to-cost ratio, or a 300% ROI, according to Concord’s procurement guide.

Market position and future growth

The contract management software market is experiencing significant growth, with some important trends to note:

Market position comparison

Market Aspect	Gatekeeper	Concord
Market share	Growing (exact % unknown)	14.23% (leading position)
Customer base	Mid-market to enterprise focus	500,000+ companies across segments
Industry focus	Cross-industry with financial services strength	Cross-industry with specialized solutions
Target company size	Mid-market through enterprise	SMB through enterprise
Geographic strength	UK/Europe with global presence	Global presence with US dominance (87%)
Growth trajectory	Steady	Rapid
Key competitors	DocuSign CLM, Concord, ContractSafe	DocuSign CLM, SAP Ariba, Deltek
AI development	Active but focused	Advanced and comprehensive
Market perception	Robust but complex	Innovative, comprehensive

The global contract lifecycle management market is projected to grow significantly, with various analyst firms providing strong forecasts:

• From $1.49 billion in 2025 to $2.66 billion by 2030, growing at a CAGR of 12.25% according to Mordor Intelligence
• Expected to reach $3.46 billion by 2034, with a CAGR of 12.4% from 2024, as reported on Concord’s guide to contract management software
• Healthcare CLM specifically projected to reach $9.68 billion by 2032 according to Data Bridge Market Research, cited in Concord’s healthcare guide

According to Mordor Intelligence, Concord is among the major companies operating in the contract lifecycle management software market, alongside ContractWorks, Zycus, Contract Logix, and GEP.

Which one is right for you?

The best contract lifecycle management software depends on your specific needs:

Overall comparison: At-a-glance decision matrix

Factor	Gatekeeper	Concord
Best suited for	• Organizations focused on vendor management • Teams that need supplier performance tracking • Companies with complex vendor relationships • Organizations willing to invest in implementation	• Full lifecycle contract management needs • Businesses wanting quick implementation • Organizations seeking intuitive interfaces • Teams requiring robust integrations
Implementation time	4-6 weeks	Less than 1 day
Pricing model	Tiered by contract volume with unlimited users	Flexible with options for contract volume, users, and features
Starting price	$875/month	$399/month
User experience	Complex with steep learning curve	Intuitive but feature-rich
AI capabilities	Good vendor risk profiling	Comprehensive Agreement Intelligence
Integration breadth	~220 third-party solutions	5,000+ apps
Customization	Extensive but complex	Moderate and user-friendly
Mobile support	Mobile-friendly interface	Native mobile applications
Customer support	24/7 support with training	Dedicated success managers
ROI timeline	3-6 months	1-3 months

Choose Gatekeeper if:

• Your primary focus is vendor/supplier management
• You need advanced vendor performance tracking
• You have complex vendor relationships to manage
• You’re willing to invest in a longer implementation
• Your budget can accommodate higher starting costs

Choose Concord if:

• You need fast implementation (less than a day)
• You want an intuitive interface users will actually adopt
• Your focus is on the contract lifecycle itself
• You require extensive integrations with your tech stack
• You want to start with a lower cost entry point

Most growing organizations find that Concord delivers significantly more value without the implementation complexity and cost of traditional enterprise CLM platforms.

Want to see Concord in action? Request a demo tailored to your specific use cases and requirements.

Frequently asked questions about Concord vs. Gatekeeper

Bibliography

1. Gatekeeper: The Vendor and Contract Management Platform
2. Concord: Best Contract Lifecycle Management Software
3. Gatekeeper Reviews 2025: Pros & Cons, Pricing, and Features
4. Gatekeeper Pricing, Alternatives & More 2025 | Capterra
5. Gatekeeper – Features, Reviews & Pricing (February 2025)
6. Gatekeeper Pricing – Contract Management Software
7. Gatekeeper Reviews & Pricing 2025
8. Concord Reviews, Pricing and Features – 2025
9. Concord: Contract Management Software Guide
10. Concord: Healthcare Contract Management Software Guide
11. Concord: Procurement Contract Management Software
12. Mordor Intelligence: Contract Lifecycle Management Software Market Growth Trends
13. Gatekeeper 2025 Pricing, Features, Reviews & Alternatives
14. G2: Concord Reviews