Features: What can they actually do?

Concord and Gatekeeper serve different primary focuses, though both handle contract management:

Feature comparison table

Gatekeeper: The vendor-focused solution

Gatekeeper is primarily a vendor and contract lifecycle management platform (VCLM) that focuses on:

• Supplier relationship management

• Contract tracking and organization

• Risk and compliance monitoring

• Automated renewal alerts

• Vendor performance tracking

As the official Gatekeeper website states, their platform helps you “restore visibility, take control, safeguard compliance and manage third-party risk in a single solution.”

One standout feature is Gatekeeper’s AI Extract™, which their website describes as “the fastest, most accurate and highly trained AI solution on the contract management software market today, designed specifically for contract data and clause analytics.”

Concord: Complete contract management

Concord delivers end-to-end contract management software that covers:

• Contract creation with templates and clause libraries

• Real-time negotiation with comments and tracked changes

• Built-in electronic signature (no extra DocuSign fees)

• Comprehensive approval workflows

• Advanced analytics and reporting

The most significant differentiator? Concord focuses on the contract itself as the central element, while Gatekeeper emphasizes the vendor relationship with contracts as supporting documents.

Implementation: How fast can you get started?

Getting contract software up and running is where many companies first feel the pain. Here’s what to expect with these platforms:

Implementation comparison table

Gatekeeper requires a significant implementation effort, with most companies taking 4-6 weeks to get fully operational. According to a review on HyperStart, “adjusting pre-existing contract approval workflows can be more complex than expected” with Gatekeeper.

The platform’s power comes with complexity that requires formal implementation assistance and training.

Concord can be implemented in less than a day, with many customers up and running in just a few hours. The platform’s intuitive interface means minimal training is required, and the straightforward setup process doesn’t require specialized technical expertise.

The right choice depends on your timeline and complexity needs. If you need quick implementation, Concord is clearly superior. If you’re willing to invest in a longer setup for vendor-focused features, Gatekeeper might be worth considering.

User experience: Will people actually use it?

Even powerful software fails if nobody wants to use it:

User experience comparison table

Gatekeeper provides a feature-rich interface, but multiple reviews mention its steep learning curve. According to GoodFirms, “Its steep learning curve combined with a somewhat non-intuitive user interface” is a common complaint, as “the software packs a plethora of features that can overwhelm a beginner.”

Concord balances power with usability through:

• An interface that “feels like Gmail” according to users

• Intuitive navigation despite deeper functionality

• Mobile apps for on-the-go contract management

• Contextual help that guides users through processes

As one G2 reviewer put it in their review of Concord: “I like that the format is similar to gmail, so it is simple, and intuitive to use.”

AI capabilities: Smart vs. smarter

AI is transforming contract management in 2025, but implementation varies between these platforms:

AI capabilities comparison table

Gatekeeper uses AI for:

• AI Extract™ for contract data extraction

• OpenAI Contract Summary feature

• Market IQ vendor risk profiling

• Basic contract analytics

According to their website, Gatekeeper allows users to “instantly condense long contracts into easily-comprehensible summaries using our OpenAI Contract Summary feature.”

Concord’s Agreement Intelligence platform goes further:

• Comprehensive data extraction with validation

• Risk identification and flagging

• Compliance monitoring

• Obligation tracking

• Performance analytics and insights

As Matt Lhoumeau, CEO of Concord, explains on the Concord website: “By automating the extraction and entry of key terms, our users can focus on strategic tasks rather than tedious administrative work.”

The efficiency gains are substantial. According to research cited in Concord’s healthcare guide, AI can complete contract reviews in approximately 26 seconds compared to 92 minutes for human reviewers, while achieving 10% higher accuracy.

Integrations: Playing nice with your tech stack

The ability to connect with your existing tools is crucial for any contract solution:

Integration comparison table

Gatekeeper offers integrations with:

• ERP systems (NetSuite, Sage 500, Xero, JD Edwards)

• Cloud storage (Google Drive, Dropbox, Box)

• Identity management (OneLogin, Okta)

• CRM (Salesforce, Dynamics 365)

According to their GetApp profile, Gatekeeper claims “integration support for over 220 third party solutions.”

Concord provides a much more extensive contract automation software ecosystem:

• Native Salesforce integration with bidirectional data flow

• HubSpot integration for marketing and sales alignment

• Google Drive, Dropbox, Box, and OneDrive for document storage

• Slack integration for real-time notifications

• Microsoft Teams connectivity

• Zapier connection to 7,000+ apps

• Robust API for custom integrations

For teams with complex tech stacks, Concord’s integration capabilities create a more seamless workflow across systems.

Pricing: What will it cost?

Both platforms structure their pricing differently, impacting your total cost:

Pricing comparison table

Gatekeeper has a significantly higher starting price at $875/month for their Essentials plan, with higher tiers at $2,095/month (Pro) and $3,725/month (Enterprise), according to SaaSworthy. All plans include unlimited users.

Concord starts at $399/month with a flexible structure based on your specific needs. All plans include unlimited e-signatures and document storage, with features that scale as you grow.

For detailed pricing information tailored to your organization, you can explore Concord’s pricing details.

ROI and business impact

Ultimately, the value of any software investment must be measured by its impact on business outcomes:

ROI comparison table

Gatekeeper delivers value primarily through:

• Vendor relationship management

• Risk mitigation for suppliers

• Consolidated vendor information

• Automated renewal alerts

• Contract compliance tracking

According to their Capterra profile, Gatekeeper claims their “AI-driven platform saved a US healthcare provider $97,000 on auto-renewals, reclaimed 40 weekly hours for a financial services firm, and uncovered $1.3 million in hidden savings for a UK enterprise.”

Concord delivers more comprehensive returns through:

• Full lifecycle efficiency improvements

• Accelerated contract creation and approval

• Streamlined negotiation and execution

• Reduced legal review requirements

• Strategic insights from contract analytics

According to Concord’s research shared on their procurement software page, “For every dollar invested in contract management software, companies can expect to generate between $91 and $183 in recovered revenue.”

Industry research shows that organizations implementing CLM software typically aim for a minimum 3:1 benefit-to-cost ratio, or a 300% ROI, according to Concord’s procurement guide.

Market position and future growth

The contract management software market is experiencing significant growth, with some important trends to note:

Market position comparison

The global contract lifecycle management market is projected to grow significantly, with various analyst firms providing strong forecasts:

• From $1.49 billion in 2025 to $2.66 billion by 2030, growing at a CAGR of 12.25% according to Mordor Intelligence

• Expected to reach $3.46 billion by 2034, with a CAGR of 12.4% from 2024, as reported on Concord’s guide to contract management software

• Healthcare CLM specifically projected to reach $9.68 billion by 2032 according to Data Bridge Market Research, cited in Concord’s healthcare guide

According to Mordor Intelligence, Concord is among the major companies operating in the contract lifecycle management software market, alongside ContractWorks, Zycus, Contract Logix, and GEP.

Which one is right for you?

The best contract lifecycle management software depends on your specific needs:

Overall comparison: At-a-glance decision matrix

Choose Gatekeeper if:

• Your primary focus is vendor/supplier management

• You need advanced vendor performance tracking

• You have complex vendor relationships to manage

• You’re willing to invest in a longer implementation

• Your budget can accommodate higher starting costs

Choose Concord if:

• You need fast implementation (less than a day)

• You want an intuitive interface users will actually adopt

• Your focus is on the contract lifecycle itself

• You require extensive integrations with your tech stack

• You want to start with a lower cost entry point

Most growing organizations find that Concord delivers significantly more value without the implementation complexity and cost of traditional enterprise CLM platforms.

Want to see Concord in action? Request a demo tailored to your specific use cases and requirements.

Frequently asked questions about Concord vs. Gatekeeper

Bibliography

1. Gatekeeper: The Vendor and Contract Management Platform

2. Concord: Best Contract Lifecycle Management Software

3. Gatekeeper Reviews 2025: Pros & Cons, Pricing, and Features

4. Gatekeeper Pricing, Alternatives & More 2025 | Capterra

5. Gatekeeper – Features, Reviews & Pricing (February 2025)

6. Gatekeeper Pricing – Contract Management Software

7. Gatekeeper Reviews & Pricing 2025

8. Concord Reviews, Pricing and Features – 2025

9. Concord: Contract Management Software Guide

10. Concord: Healthcare Contract Management Software Guide

11. Concord: Procurement Contract Management Software

12. Mordor Intelligence: Contract Lifecycle Management Software Market Growth Trends

13. Gatekeeper 2025 Pricing, Features, Reviews & Alternatives

14. G2: Concord Reviews

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