Concord vs. Conga in 2025: Which Contract Management Tool Is Better?

Concord vs. Conga in 2025: Which Contract Management Tool Is Better?

Looking to see how Conga Contracts compares to Concord in May 2025?
Concord is a better fit for organizations that want:
  • Familiar user interface Features for all teams, not just Sales
  • Unlimited e-signatures, at no extra charge
  • Online negotiation
  • Bulk send 100+ documents
  • Transparent pricing

The bottom line in 2025
Conga CLM is robust but complex — built for enterprise contract management with extensive configuration. Concord delivers complete contract lifecycle management with advanced features that won’t overwhelm your team:
  • Set up in less than a day (compared to weeks for Conga)
  • Intuitive interface that feels like using Gmail
  • Built-in e-signature that eliminates extra costs
  • AI that extracts key contract data automatically
  • If you need a robust contract solution without complexity and budget-busting prices, Concord hits the sweet spot of power and usability.
How they stack up: Concord vs. Conga

Feature

Concord

Conga

Templates

Approval workflows

Audit trails

Internal/public discussion

Integrations with Salesforce

Open API

Unlimited storage

Universal easy-to-learn interface

Generate and send multiple contracts at once

Clause library

Edit in-app

Native e-signature

Transparent pricing

File formats supported

.docx, .pdf, .html

.docx

Implementation time

Less than 1 day

Weeks to months

Starting price

$399/month

$35/user/month

Features: What can they actually do?

Concord and Conga serve different contract management needs:

Feature comparison table

Feature

Conga

Concord

Contract repository

✓ Secure, centralized storage

✓ Secure, centralized storage

Document search

✓ AI-powered full-text search

✓ Advanced search with filtering

OCR technology

✓ Automatic for all documents

✓ Intelligent document processing

Email alerts

✓ Customizable notifications

✓ Comprehensive alert system

Contract creation

✓ Template-based authoring

✓ Template-based authoring

Negotiation tools

✓ Basic redlining

✓ Real-time collaboration & redlining

E-signature

✗ Additional cost (Conga Sign)

✓ Built-in e-signature

Workflow automation

✓ Complex custom workflows

✓ Easy-to-configure workflows

AI capabilities

✓ Basic data extraction

✓ Agreement Intelligence platform

Analytics

✓ Standard reporting

✓ Advanced analytics & insights

Mobile access

✓ Limited mobile support

✓ Native mobile applications

API access

✓ Available

✓ Robust API ecosystem

File formats supported

.docx

.docx, .pdf, .html

Conga: Enterprise complexity

Conga CLM is designed for large enterprises with complex contract management needs:

  • Extensive customization options that require technical expertise

  • Robust integration with other Conga products

  • Multiple modules for different contract functions

  • Complex approval workflows

  • Advanced reporting for enterprise compliance

While powerful, Conga’s complexity comes at a cost – both financially and in terms of implementation difficulty. As reported on HyperStart’s blog, “Conga CLM has all the functionalities expected from a CLM. However, the platform isn’t user-friendly. It is difficult to toggle between pages or go back and forth.”

Concord: Complete contract management

Concord delivers end-to-end contract management software that covers:

  • Contract creation with templates and clause libraries

  • Real-time negotiation with comments and tracked changes

  • Built-in electronic signature (no extra fees)

  • Comprehensive approval workflows

  • Advanced analytics and reporting

The most significant differentiator? Concord’s focus on usability makes powerful contract management accessible to everyone in your organization. According to Concord’s comparison page, Concord’s “Google Doc-like interface is built with the entire organization in mind — Legal, Sales, Procurement, HR, and more.”

Implementation: How fast can you get started?

Getting contract software up and running is where many companies first feel the pain. Here’s what to expect with these platforms:

Implementation comparison table

Implementation Aspect

Conga

Concord

Average setup time

Weeks to months

Less than 1 day

Technical expertise required

High

Minimal

Implementation process

Complex with technical support

Self-guided with optional support

User training requirements

Extensive

Minimal (intuitive interface)

Data migration complexity

High

Streamlined

Custom configuration

Requires technical expertise

User-configurable

Time to first value

Weeks

Hours

Implementation resources

Dedicated teams, extensive training

Simple onboarding, intuitive design

Conga requires a significant time investment to implement. According to Concord’s comparison with Conga, “Conga Contracts’ complexity means there is a heavy initial time investment.” With enterprise-level features comes enterprise-level implementation complexity.

Concord strikes the perfect balance with a setup time of less than a day. The platform’s intuitive design allows for quick adoption with minimal training. Most customers can be up and running almost immediately, bringing contracts under management from day one.

The right choice depends on your timeline and complexity needs. If you want immediate results, Concord works. Conga’s lengthy implementation time might eventually deliver powerful capabilities, but most organizations need faster time-to-value than Conga can provide.

User experience: Will people actually use it?

Even powerful software fails if nobody wants to use it:

User experience comparison table

UX Aspect

Conga

Concord

Interface design

Complex, modular

Clean, intuitive

Learning curve

Steep

Low

User onboarding

Requires formal training

Self-guided

Mobile experience

Limited mobile support

Native mobile applications

Personalization

Complex configuration

Simple user preferences

Accessibility

Limited

Enhanced accessibility options

Interface feedback

“Not intuitive”

“Intuitive like Gmail”

User adoption challenges

High – Complex UI deters users

Low – Quick adoption typical

Support resources

Formal documentation, support tickets

Interactive guides, responsive support

Conga has a steep learning curve that can discourage adoption. Users on GetApp report that “It’s not intuitive, people who don’t use the system daily have a hard time navigating through it.”

Concord balances power with usability through:

  • An interface that “feels like Gmail” according to users

  • Intuitive navigation despite deeper functionality

  • Mobile apps for on-the-go contract management

  • Contextual help that guides users through processes

As one reviewer on Capterra put it: “The tracking capabilities and the ability to assign different levels of access in Concord is a huge benefit and is going to be a game changer in terms of staff time spent on contract review.”

AI capabilities: Smart vs. smarter

AI is transforming contract management in 2025, but implementation varies dramatically:

AI capabilities comparison table

AI Capability

Conga

Concord

Data extraction

✓ Basic data extraction

✓ Comprehensive extraction with validation

OCR technology

✓ Standard OCR for searchability

✓ Advanced intelligent document processing

Risk identification

✓ Limited

✓ Automated risk flagging and scoring

Compliance monitoring

✓ Basic compliance features

✓ AI-powered compliance checking

Contract analysis

✓ Limited term identification

✓ Deep semantic analysis

Obligation extraction

✓ Limited

✓ Comprehensive obligation management

Performance analytics

✓ Basic reports

✓ AI-driven performance insights

Benchmarking

✗ Not available

✓ Comparison against industry standards

Processing speed

Fast (seconds per document)

Fast (seconds per document)

Accuracy improvement

Moderate

Significant (10%+ over manual review)

AI training model

General

Industry and customer-specific learning

Conga uses AI primarily for:

  • Basic data extraction

  • Template selection

  • Simple term identification

According to Conga’s website, their AI can “transform static documents into data to speed contract review and negotiation,” but reviews suggest the implementation may not be as robust as marketed.

Concord’s Agreement Intelligence platform goes much further:

  • Comprehensive data extraction with validation

  • Risk identification and flagging

  • Compliance monitoring

  • Obligation tracking

  • Performance analytics and insights

The efficiency gains are substantial. According to research, advanced AI can complete contract reviews in approximately 26 seconds compared to 92 minutes for human reviewers, while achieving significantly higher accuracy.

Integrations: Playing nice with your tech stack

The ability to connect with your existing tools is crucial for any contract solution:

Integration comparison table

Integration Type

Conga

Concord

CRM Systems

✓ Salesforce (native)

✓ Salesforce (bidirectional with advanced workflows)
✓ HubSpot (native integration)
✓ Microsoft Dynamics 365 (via Zapier)
✓ Pipedrive (via Zapier)

E-Signature

✓ Conga Sign (additional cost)

✓ Native e-signature (no third-party needed)

Cloud Storage

✓ Limited cloud connections

✓ Google Drive (native)
✓ Dropbox (native)
✓ Box (native)
✓ OneDrive (native)

Collaboration Tools

✓ Limited support

✓ Slack (native)
✓ Microsoft Teams (via Zapier)
✓ Asana (via Zapier)

Identity Management

✓ Standard SSO

✓ SAML 2.0, LDAP, Azure AD

Automation Platform

✓ Limited

✓ Zapier (7000+ apps)

API Access

✓ Limited API

✓ Comprehensive API ecosystem

Implementation Complexity

High

Moderate

Conga offers strong integration with the Salesforce ecosystem but may have limitations with other platforms. According to a review on TitanDXP, “Conga CLM is not entirely compatible with Conga Salesforce Lightning and, therefore, causes unforeseen problems for businesses.”

Concord provides a much more extensive contract automation software ecosystem:

  • Native Salesforce integration with bidirectional data flow

  • HubSpot integration for marketing and sales alignment

  • Google Drive, Dropbox, Box, and OneDrive for document storage

  • Slack integration for real-time notifications

  • Microsoft Teams connectivity

  • Zapier connection to 7,000+ apps

  • Robust API for custom integrations

According to HyperStart’s blog, Concord “offers 360-degree connectivity in your CLM and business processes” with integration support for 5,000+ business applications.

For teams with complex tech stacks, Concord’s integration capabilities create a more seamless workflow across systems.

Pricing: What will it cost?

Both platforms structure their pricing differently, impacting your total cost:

Pricing comparison table

Pricing Aspect

Conga

Concord

Pricing model

Per-user with module-based pricing

All-inclusive with flexible options

Starting price

$35/user/month (basic)

$399/month

Entry-level plan

$35/user/month (limited features)

Essential: $399/month

Mid-tier plan

Custom pricing (additional modules)

Professional: Custom pricing

Advanced plan

Enterprise pricing (all modules)

Enterprise: Custom pricing

User limitations

Pay per user

Flexible user options

Hidden costs

Separate costs for modules, implementation

No hidden costs

E-signature costs

Additional (Conga Sign)

Included

Implementation costs

Significant

Minimal

Pricing transparency

Limited

Clear structure

Trial/Demo

Demo only

Demo available

Annual discount

Available

Available

Conga uses a per-user pricing model with separate costs for different modules:

  • Basic plan starts at $35/user/month with limited features

  • Advanced features require additional modules at higher costs

  • Implementation services add significant expense

  • E-signature (Conga Sign) is a separate cost

According to HyperStart, “Conga CLM pricing tiers are not published on the website” making it difficult to predict total costs.

Concord starts at $399/month with an all-inclusive pricing structure. All plans include unlimited e-signatures and document storage, with features that scale as you grow.

For detailed pricing information tailored to your organization, you can explore Concord’s pricing details.

ROI and business impact

Ultimately, the value of any software investment must be measured by its impact on business outcomes:

ROI comparison table

ROI Factor

Conga

Concord

Time-to-value

Slow (weeks to months)

Fast (hours to days)

Implementation costs

High

Low

Administrative savings

30-40% reduction in admin time

40-60% reduction in admin time

Contract cycle time reduction

Moderate

40-75% reduction in cycle time

Renewal opportunity capture

Good – Automated alerts

Very high – Proactive management

Risk mitigation value

Moderate

High

Revenue impact

Indirect – Cost savings focus

Direct – Revenue acceleration

Compliance benefits

Good compliance improvements

Comprehensive compliance transformation

Strategic insights

Limited

Extensive

Typical ROI timeframe

6-12 months

1-3 months

ROI multiplier

Moderate

High (91-183x per dollar invested)

Conga delivers value through:

  • Standardized contract processes

  • Template management

  • Integration with Salesforce

  • Workflow automation

  • Risk reduction

A Conga customer testimonial on their website reports that implementing Conga CLM allowed them to “triple the percentage of transactions that are self-service enabled.” Another customer reported a 70% reduction in contract turnaround time.

Concord delivers more comprehensive returns through:

  • Full lifecycle efficiency improvements

  • Accelerated contract creation and approval

  • Streamlined negotiation and execution

  • Reduced legal review requirements

  • Strategic insights from contract analytics

According to Concord’s research shared on their procurement software page, “For every dollar invested in contract management software, companies can expect to generate between $91 and $183 in recovered revenue.”

Industry research shows that organizations implementing CLM software typically aim for a minimum 3:1 benefit-to-cost ratio, or a 300% ROI – a target that Concord helps organizations achieve much faster than Conga.

Market position and future growth

The contract management software market is experiencing significant growth, with some important trends to note:

Market position comparison

Market Aspect

Conga

Concord

Market share

1.95%

22.29% (leading position)

Customer base

266+ companies

3,043+ companies

Industry focus

Enterprise, IT, Manufacturing

Cross-industry

Target company size

Enterprise

SMB through enterprise

Geographic strength

US (78.6%), India (11.67%)

US (87%), Canada, UK

Growth trajectory

Declining mindshare

Market leader

Key competitors

Concord, DocuSign, SAP Ariba

DocuSign CLM, SAP Ariba, Deltek

AI development

Moderate

Advanced

Market perception

Complex but powerful

Innovative, user-friendly

According to 6sense market intelligence, Concord holds a commanding 22.29% market share in the contract management space compared to Conga CLM’s 1.95%. Concord has 3,043 customers versus Conga’s 266 customers, indicating much broader market adoption.

This data shows that Concord isn’t just a better product – it’s the market leader by a significant margin. PeerSpot reports that as of 2025, “the mindshare of Concord is 0.5%, down from 1.6% compared to the previous year. The mindshare of Conga Contract Lifecycle Management (CLM) is 2.1%, down from 5.4% compared to the previous year,” showing both platforms losing some mindshare in that particular measurement.

Which one is right for you?

The best contract lifecycle management software depends on your specific needs:

Overall comparison: At-a-glance decision matrix

Factor

Conga

Concord

Best suited for

• Large enterprises with technical resources
• Organizations heavily invested in Salesforce
• Companies with complex approval processes
• Teams with dedicated CLM administrators

• Organizations seeking fast implementation
• Businesses that value intuitive interfaces
• Cross-functional contract management needs
• Companies that want end-to-end solutions without complexity

Implementation time

Weeks to months

Less than 1 day

Pricing model

User-based with module costs

Flexible with all-inclusive features

Starting price

$35/user/month (limited features)

$399/month (comprehensive)

User experience

Complex, requires training

Intuitive, minimal learning curve

AI capabilities

Basic

Comprehensive Agreement Intelligence

Integration breadth

Strong with Salesforce, limited elsewhere

Extensive integration ecosystem (5000+ apps)

Customization

Extensive but complex

User-friendly customization

Mobile support

Limited

Native mobile applications

Customer support

Enterprise support model

Responsive support for all customers

ROI timeline

6-12 months

1-3 months

Choose Conga if:

  • You’re a large enterprise with dedicated technical resources

  • You’re heavily invested in the Salesforce ecosystem

  • You need highly specialized contract workflows

  • You have the time and budget for a lengthy implementation

  • Your organization has a dedicated CLM team

Choose Concord if:

  • You need to implement quickly (in less than a day)

  • You want an intuitive interface that requires minimal training

  • You need built-in e-signature without additional costs

  • You require integration with a wide range of business applications

  • You want AI-powered insights from your contracts

Most growing organizations find that Concord delivers significantly more value without the implementation complexity and cost of traditional enterprise CLM platforms like Conga.

Want to see Concord in action? Request a demo tailored to your specific use cases and requirements.

Frequently asked questions about Concord vs. Conga

How long does implementation typically take? Conga implementation typically takes weeks to months, requiring technical expertise and significant resource allocation. Concord implementation takes less than a day in most cases, allowing organizations to start managing contracts almost immediately. This dramatic difference in implementation time provides Concord users with much faster time-to-value. Can both platforms handle the full contract lifecycle? Conga offers comprehensive lifecycle management but requires multiple modules that must be carefully configured. Concord provides complete lifecycle management in a single, integrated platform with a user-friendly interface, making it accessible to all stakeholders in the organization without specialized training. Which platform offers better AI capabilities? Conga offers basic AI functionality for data extraction and template selection. Concord’s Agreement Intelligence provides more advanced capabilities, including risk identification, compliance monitoring, obligation tracking, and performance analytics, delivering deeper insights and more strategic value from contract data. How do the pricing models differ? Conga uses a per-user pricing model starting at $35/user/month for basic features, with additional costs for modules like e-signature and implementation services. Concord starts at $399/month with an all-inclusive approach that includes unlimited e-signatures and document storage, potentially offering better value for organizations with many stakeholders or high contract volumes. Can I try the software before making a decision? Both Concord and Conga offer demo options. Concord provides a free demo that showcases the platform’s capabilities tailored to your specific use cases. Conga also offers demos but doesn’t advertise a free trial option. Which integrations do the platforms support? Conga primarily integrates with Salesforce and other Conga products, with limited integrations outside that ecosystem. Concord provides extensive integrations including Salesforce, HubSpot, Google Drive, Dropbox, Box, Slack, and many others, plus Zapier connectivity to over 7,000 applications, creating a much more versatile platform.



Bibliography

  1. Concord’s Conga Contracts Comparison

  2. Concord vs Conga on Capterra

  3. 6sense Market Share Analysis

  4. Concord Contract Management Software

  5. Concord’s Best Contract Lifecycle Management Software

  6. HyperStart’s Conga Competitors Analysis

  7. HyperStart’s Conga CLM Pricing Analysis

  8. Conga CLM Features and Overview

  9. TitanDXP’s Conga CLM and Salesforce Review

  10. PeerSpot Comparison of Concord vs Conga

  11. GetApp Conga Contracts Reviews

  12. Concord’s Procurement Contract Management Software

  13. Concord’s Contract Analytics Software

  14. Concord’s Contract Automation Software

One simple, holistic product Conga offers a wide range of products, but the number of options can be daunting. Concord designed one product to create, negotiate, approve, e-sign, and manage all contracts from one, secure location. Plus, Concord’s familiar, Google Doc-like interface is built with the entire organization in mind — LegalSalesProcurementHR, and more. True, online collaboration Conga Contracts keeps track of emails in the platform, but Concord takes contract negotiation and collaboration a step further and enables comments and chats right on the contract itself. Colleagues also work together on internal-only versions, ensuring private edits and comments always stay private.  What you get when you use Concord Get set-up in days, not months Conga Contracts’ complexity means there is a heavy initial time investment. Concord onboards most customers in under 3 weeks, so teams can start streamlining processes quickly. Unlimited e-signature, at no extra cost Conga Contracts integrates with several e-signature providers and even offers their own Conga Sign, but all come with an increased cost. Concord’s native e-signature is secure and legally binding, so while you can integrate with another e-signature platform, you won’t have to.   Automatically send signed contracts to Google Drive, Box, or Dropbox Conga Contracts enables users to download all contracts to store locally. Concord’s out-of-the-box integrations with Google Drive, Box, and Dropbox automatically sends signed contracts to these additional storage systems. Simple approval workflow editor Conga Contract’s Flow automates approvals, but its complexity takes some programming product knowledge. Concord’s approval workflows are designed to quickly route the contract to the right person or team based on company-wide rules or the value of a field. Get started with Concord today Request a demo Disclaimer: All the information on this website is published in good faith and for general information purpose only. In addition, this website may contain links to other websites or content belonging to or originating from third parties. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by us. All product names, logos, and brands not representing Concord are property of their respective owners, and use of these names, logos, and brands does not imply endorsement. Concord does not make any warranties about the completeness, reliability and accuracy of this information, and will not be liable for any losses and/or damages in connection with the use of our website.

Need to know

Frequently Asked Questions

Take the "management" out of contract management.

Join thousands of companies using Concord every day.

01

Upload your contracts

Quickly create a searchable repository of business agreements with bulk import and AI.

02

Let AI do the work

Concord's AI automatically extracts key dates, payment terms, and other core information.

03

Go do something else

Eliminate manual contract work so you can spend your time on the things that matter most.

Take the "management" out of contract management.

Start improving your contract process today — no complexity, no hidden fees.

01

Upload your contracts

Quickly create a searchable repository of business agreements with bulk import and AI.

02

Let AI do the work

Concord's AI automatically extracts key dates, payment terms, and other core information.

03

Go do something else

Eliminate manual contract work so you can spend your time on the things that matter most.

Take the "management" out of contract management.

Start improving your contract process today — no complexity, no hidden fees.

01

Upload your contracts

Quickly create a searchable repository of business agreements with bulk import and AI.

02

Let AI do the work

Concord's AI automatically extracts key dates, payment terms, and other core information.

03

Go do something else

Eliminate manual contract work so you can spend your time on the things that matter most.