Contract Management Software Demo: Concord
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Updated June 2025: This guide includes the latest contract management demo best practices, vendor comparison data, and ROI calculations for 2025. The information and strategies provided here are current as of this month.
Table of Contents
What is a Contract Management Software Demo?
A contract management software demo is an interactive session where organizations evaluate how a platform addresses their specific contract challenges through hands-on exploration of features, workflows, and integrations. These strategic evaluation sessions go beyond feature showcases to demonstrate measurable business value and ROI potential.
Key components of an effective demo include:
- Problem-solution mapping to your specific challenges
- Live demonstration using your actual contracts
- Integration capabilities with existing systems
- AI-powered analytics and automation features
- Implementation approach and timeline
- ROI analysis and expected outcomes
Organizations that effectively leverage demos in their evaluation process are 2.5 times more likely to achieve expected ROI, with potential to reduce contract processing costs by up to 50%.
Contract Management Demo Statistics
- 50% – Potential reduction in contract processing costs
- 9.2% – Average annual revenue lost to ineffective contract management
- 80% – Time reduction in contract review with AI-powered platforms
- 2.5x – Higher likelihood of ROI achievement with proper demo evaluation
- 25% – Higher ROI with well-integrated solutions
Today’s contract management software demos emphasize cross-platform integration capabilities, advanced analytics dashboards, and automated compliance monitoring. Many vendors now offer hands-on “digital sandboxes” where potential clients can test drive the software with their own datasets before committing.
The most effective demos demonstrate tangible ROI calculations based on an organization’s contract volume, complexity, and industry-specific requirements—moving beyond features to focus on measurable business outcomes.
The strategic importance of effective demo evaluation
Selecting the right contract management platform represents a significant investment with far-reaching implications. According to World Commerce & Contracting, ineffective contract management costs businesses an average of 9.2% of their annual revenue—highlighting the substantial financial impact of this decision.
Contract management has evolved from simple document storage to comprehensive intelligence platforms that transform how organizations create, manage, and extract value from agreements. As this evolution continues, the demo evaluation process must similarly evolve to assess not just current functionality, but strategic alignment with long-term business objectives.
The evolution of contract management demos
contract lifecycle management software demonstrations have transformed significantly over the past decade, reflecting broader changes in both technology and buyer expectations:
- First-generation demos (2000s): Focused primarily on document storage and basic workflow capabilities
- Second-generation demos (2010s): Expanded to highlight automation features and integration possibilities
- Third-generation demos (Present): Emphasize strategic value creation, AI-powered analytics, and business outcomes
As Michael Bearman, Chief Legal & Safety Officer at Vecna Robotics, notes about Concord: “I used to have to spend lots of time on document creation, but now I just hit ‘create document’ because the AI does a great job automatically.” This evolution reflects the increasing sophistication of both the technology and the evaluation criteria that organizations apply.
| Term | Definition |
|---|---|
| Contract Management Demo | An interactive assessment session where organizations can evaluate CLM functionality against their specific requirements |
| CLM | Contract Lifecycle Management – the complete process of managing contracts from initiation through execution and renewal |
| AI Contract Analysis | Machine learning technology that automatically extracts key terms and clauses from contracts |
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Company Information
Preparing for a contract management software demo
Defining your evaluation criteria
Before scheduling a contract automation software demo, it’s essential to establish clear evaluation criteria aligned with your organization’s specific needs. Research from Aberdeen Group indicates that organizations with well-defined selection criteria are 2.5 times more likely to achieve their expected ROI from contract management implementations.
Effective evaluation frameworks typically address several key dimensions:
- Core functionality: Essential capabilities required for your contract processes
- User experience: Intuitiveness and ease of adoption across diverse user groups
- Implementation requirements: Time, resources, and change management considerations
- Integration capabilities: Connectivity with existing business systems
- Analytics and insights: Ability to extract and leverage contract intelligence
- Scalability: Capacity to grow with organizational needs
- Security and compliance: Protection of sensitive contract data
- Support and service: Ongoing assistance and partnership approach
- Total cost of ownership: Full investment required beyond initial licensing
Nikos Anthopoulos, Efficiency Manager at Navarino, emphasizes the importance of clear priorities: “I’m under the office of the CEO. My role is to help processes and software run faster.” This strategic perspective should guide your evaluation framework.
Identifying key stakeholders
Contract management impacts multiple departments, making stakeholder identification critical for comprehensive evaluation. Key participants typically include:
- Legal counsel: Assessing compliance and risk management capabilities
- Finance leaders: Evaluating financial controls and visibility
- Operations managers: Focusing on workflow efficiency and process integration
- IT representatives: Assessing technical requirements and integration feasibility
- Business unit leaders: Providing perspective on user adoption and departmental needs
- Procurement professionals: Evaluating vendor management capabilities
- Executive sponsors: Ensuring alignment with strategic objectives
Each stakeholder should articulate their specific requirements and participate in the evaluation using a structured assessment framework. This collaborative approach ensures all critical perspectives are considered during the demo assessment process.
Maximizing the value of your contract management software demo
Structuring the demo for comprehensive evaluation
The most effective contract management demos follow a structured format designed to showcase both functionality and strategic value. A well-organized demo typically includes:
- Company and platform overview: Brief introduction to the vendor and solution architecture
- Problem-solution mapping: Explicit connection between your challenges and platform capabilities
- Core functionality demonstration: Hands-on exploration of essential features
- User experience walkthrough: Demonstration of typical user journeys and interface design
- Integration capabilities: Illustration of connectivity with relevant business systems
- Implementation and support: Discussion of deployment approach and ongoing assistance
- ROI analysis: Quantification of expected business value and timeline
- Q&A session: Interactive discussion addressing stakeholder questions and concerns
This structure ensures comprehensive coverage of critical evaluation criteria while maintaining focus on your organization’s specific needs and challenges.
Essential capabilities to evaluate
Modern legal contract management software platforms offer diverse capabilities, but certain core functionalities are essential for most organizations. The following table outlines key capabilities to evaluate during your demo:
| Capability Category | Features to Evaluate | Strategic Value | Questions to Ask |
|---|---|---|---|
| Contract Creation | Template library, clause management, approval workflows | Reduced contract cycle time, improved compliance | How does the system maintain version control during collaborative authoring? |
| Obligation Management | Automated extraction, reminder systems, performance tracking | Enhanced compliance, reduced value leakage | Can the system automatically extract and track obligations from legacy contracts? |
| Analytics & Reporting | Custom dashboards, risk assessments, performance metrics | Data-driven decision making, proactive management | How configurable are the reporting capabilities for different stakeholder needs? |
| AI Capabilities | Data extraction, pattern recognition, anomaly detection | Reduced manual effort, enhanced insights | What specific AI technologies are employed, and how are they trained? |
| Integration | API functionality, pre-built connectors, data synchronization | System unification, process continuity | Can you demonstrate a specific integration with our primary CRM/ERP system? |
| Security & Compliance | Access controls, audit trails, certification standards | Risk mitigation, regulatory adherence | How does the system handle sensitive data and regulatory requirements? |
| User Experience | Interface design, mobile accessibility, personalization | User adoption, productivity enhancement | Can we see how different user roles interact with the system? |
| Implementation | Deployment methodology, data migration, training approach | Time-to-value, change management | What is a realistic timeline for full implementation based on our scope? |
Gaia Olcese, Procurement Manager at Satispay, emphasizes the importance of visibility capabilities: “Better visibility would be amazing. We have more than 12,000 contracts, and their data is not sorted.” This highlights the need to thoroughly evaluate search and analytics functions during demos.
Assessing AI capabilities
Artificial intelligence has become a core component of modern contract management platforms. According to Goldman Sachs, AI-powered contract analysis can reduce review time by up to 80% while improving accuracy and risk identification.
When evaluating AI capabilities during a contract management software demo, consider:
- Accuracy of data extraction: Ability to correctly identify and classify key contract elements
- Learning capabilities: How the system improves over time with usage
- Human oversight mechanisms: Tools for reviewing and correcting AI-generated insights
- Specialized domain knowledge: Adaptation to industry-specific terminology and requirements
- Explainability: Transparency in how AI reaches conclusions
Pepe Carr, General Counsel at Sand Technologies, offers an insightful perspective on AI’s role: “If your learning model can raise their hand and say, ‘I don’t know what this is, please take a look,’ then you are off to reduce legal headcount.” This highlights the importance of AI systems that recognize their limitations and facilitate appropriate human oversight.
Evaluating integration capabilities
Integration with existing business systems is critical for realizing the full value of contract management software. Research from Forrester indicates that organizations with well-integrated contract management achieve 25% higher ROI than those with isolated implementations.
During your demo, request specific demonstrations of:
- CRM integration: How contract data flows to and from customer relationship management systems
- ERP connectivity: Synchronization with financial and operational systems
- Electronic signature integration: Seamless connections with e-signature platforms
- Procurement system integration: Coordination with purchasing and vendor management tools
- Document management integration: Connections with existing document repositories
- Custom integration capabilities: API functionality for specialized business systems
Christopher Tufts, FP&A Manager at Iterable, emphasizes the importance of integration: “An integrated CLM is important so we can serve all our principal audiences from the same system.” This perspective should guide your assessment of integration capabilities during demos.
Real-world examples: Contract management demos in action
Case Study: Strategic Demo Evaluation at Pima Community College
Challenge: Pima Community College (PCC) relies heavily on grants and contracts—representing approximately 20% of its annual operating budget—to fund vital programs and support students. Prior to implementing a centralized contract management solution, PCC struggled with fragmented communication, limited visibility into contract status, and inefficient approval processes.
Demo Approach: PCC’s evaluation team created a structured demo assessment plan that included:
- Cross-functional team representation from grants management, legal, and finance
- Specific use case scenarios using actual college contracts
- Integration testing with existing financial systems
- Evaluation of communication and workflow capabilities
Results After Implementation: After selecting and implementing Concord’s CLM solution in early 2025, PCC experienced substantial improvements:
- Significantly reduced General Counsel approval times from weeks to days
- Consolidated all contract communications in a single platform
- Implemented role-based access controls for enhanced security
- Increased grant application success rate by more than 15%
“It gives us the ability to have those discussions right in the discussion tab. And it sends out emails so everybody stays in the loop.”
Case study: Feature-focused evaluation at Yates Construction
Yates Construction, with 5,000 employees across 15 regional divisions, focused their demo evaluation on addressing specific challenges:
- Centralized repository needs: Assessing document storage and organization capabilities
- Standardization requirements: Evaluating template and clause libraries
- Workflow automation: Testing approval processes and notification systems
- User access management: Verifying role-based permissions across divisions
Their strategic approach to demo evaluation led to selecting a solution that delivered $15,000 monthly savings in administrative costs and significantly accelerated project timelines. Jenny McMullen, Corporate Contract Administrator at Yates Construction, highlights one key benefit: “A lot of subcontractors refuse to go to work until they have a signed contract, so Concord gets our projects moving much faster.”
Implementation considerations: Beyond the demo
Assessing implementation approach
While feature evaluation dominates most demo discussions, implementation methodology significantly impacts time-to-value and adoption success. According to McKinsey, 70% of digital transformation initiatives fail to achieve their objectives, with implementation challenges being a primary factor.
During your contract management software demo, evaluate:
- Implementation methodology: Structured approach to deployment and configuration
- Data migration strategy: Process for importing and validating existing contracts
- Training and change management: Programs to ensure user adoption and proficiency
- Success metrics: How implementation progress and outcomes will be measured
- Resource requirements: Internal and external staffing needs for successful deployment
David Morgan, CFO at Loop Returns, highlights a common implementation challenge: “We had to crack open the PDF because not all contract information syncs with our billing system.” This underscores the importance of thoroughly assessing data migration and integration approaches during the demo process.
Evaluating vendor partnership potential
Contract management implementations represent long-term strategic partnerships rather than simple software purchases. Research from Deloitte indicates that organizations rating their vendor relationships as “strategic partnerships” achieve 40% higher satisfaction with their contract management implementations.
Key partnership factors to assess during demos include:
- Industry expertise: Vendor’s understanding of your specific business context
- Innovation roadmap: Future development plans and technology vision
- Customer success programs: Structured approach to ongoing optimization
- User community: Peer networking and best practice sharing opportunities
- Executive alignment: Shared strategic vision and relationship management
Jamie Garfield, VP of Sales at PAAY, emphasizes the value of strong vendor partnership: “Concord has just been great for us. We adore the AI features. There’s no other contract platform that delivers this much value at this price point. Period.”
Frequently Asked Questions
How long does a contract management software demo typically take?
A comprehensive contract management software demo typically takes 45-60 minutes and includes platform overview, feature demonstration, integration walkthrough, and Q&A session. This allows sufficient time to evaluate core functionality, user experience, and strategic alignment with your organization’s specific requirements.
Who should attend a contract management software demo?
Key stakeholders should include legal counsel, finance leaders, operations managers, IT representatives, business unit leaders, procurement professionals, and executive sponsors. This cross-functional team ensures all critical perspectives are considered and requirements are thoroughly evaluated during the demonstration.
What is the typical ROI for contract lifecycle management software?
According to industry studies, organizations implementing modern contract management solutions can expect ROI ranging from 300% to 450%. This includes direct cost savings from reduced administrative burden, prevention of contract value leakage, and strategic benefits from better supplier relationships and risk management. PwC research indicates enterprises could save 2% of their total annual costs through automated contract management systems.
Can we use our own contracts during the contract management software demo?
Yes, using your actual contracts during the demo provides the most realistic assessment of system capabilities. Most vendors accommodate this request with confidentiality agreements, allowing you to evaluate data extraction accuracy, template compatibility, and performance with your specific document types and complexity.
What implementation support should be discussed during a contract management software demo?
Discuss implementation methodology, data migration strategy, training programs, change management support, success metrics, resource requirements, and ongoing customer success programs. Evaluate the vendor’s partnership approach and track record for successful implementations in similar organizations.
How should we evaluate AI capabilities during a contract management software demo?
Evaluate AI data extraction accuracy, learning capabilities over time, human oversight mechanisms, domain-specific knowledge adaptation, and explainability of AI decisions. Request demonstrations of automated contract analysis, risk identification, and obligation extraction using your actual contract examples.
What integration capabilities should we assess in a contract management software demo?
Assess CRM integration, ERP connectivity, electronic signature integration, procurement system connections, document management integration, and custom API capabilities. Request specific demonstrations of data synchronization with your existing business systems to ensure seamless workflow continuity.
How do we compare multiple contract management software demos effectively?
Create a standardized evaluation scorecard based on prioritized requirements, have all stakeholders complete it after each demo, request demonstrations of identical scenarios across vendors, and weight criteria by importance. Document specific strengths and limitations rather than general impressions.
Conclusion: Leveraging demos for strategic transformation
A contract management software demo represents a pivotal moment in your digital transformation journey—a window into both the capabilities of potential solutions and the partnership approach of prospective vendors. By approaching these sessions with strategic preparation, structured evaluation, and cross-functional participation, organizations can make informed decisions that drive significant business value.
The best contract lifecycle management software demonstrations go beyond feature checklists to address fundamental business challenges and opportunities. They illuminate how technology can transform agreement processes from administrative burdens into strategic assets that enhance operational efficiency, strengthen compliance, and create competitive advantage.
As contract management continues its evolution from document repositories to intelligence platforms, the evaluation process must similarly evolve. Organizations that apply rigorous assessment methodologies to their demo evaluations position themselves for successful implementations that deliver substantial return on investment.
The contract management solution you select will impact virtually every department and many critical business processes. By investing appropriate time and attention in the demo evaluation process, you lay the foundation for a successful digital transformation that enhances not just your contract processes, but your overall business performance.
CLM Vendor Comparison Chart (May 2025)
To help you evaluate different contract management solutions during your demo process, we’ve compiled this up-to-date comparison of leading CLM vendors. This chart highlights key differentiators to consider when assessing which platform best meets your organization’s specific needs.
| Features & Capabilities | Concord | DocuSign CLM | Ironclad | Conga CLM |
|---|---|---|---|---|
| Starting Price (2025) | $399/month | Custom pricing | Custom pricing | Custom pricing |
| Implementation Timeline | 2-4 weeks | 3-6 months | 2-4 months | 2-3 months |
| Native E-Signature | ✓ | ✓ | Requires integration | ✓ |
| AI-Powered Data Extraction | ✓ | ✓ | ✓ | Limited |
| Approval Workflows | Unlimited | 100+ pre-configured | Custom workflows | Advanced workflows |
| Salesforce Integration | ✓ | ✓ | ✓ | Native application |
| MS Word Collaboration | ✓ | ✓ | Limited | ✓ |
| Mobile Accessibility | Full mobile support | Limited features | Full mobile support | Limited features |
| Customer Rating (G2, 2025) | 4.5/5 | 4.3/5 | 4.7/5 | 4.0/5 |
| Typical ROI Timeline | 3-6 months | 6-12 months | 4-8 months | 6-9 months |
Data sourced from vendor websites, G2 reviews, and independent analysis as of May 2025.
About the Author
About Concord: Concord empowers growing businesses to make smarter operational decisions by unlocking actionable insights from all their contracts using Agreement Intelligence. Trusted by over 1,500 companies and 1 million users worldwide, Concord enables people to swiftly sign agreements and easily access crucial business data. www.concord.app