The bottom line

Outlaw is designed for simplicity — excellent for contract creation and real-time negotiation.

Concord delivers complete contract lifecycle management with advanced features that won’t overwhelm your team:

• Set up in less than 1 day (compared to weeks for many enterprise platforms)
• Intuitive interface that feels like using Gmail
• Built-in e-signature that eliminates extra DocuSign costs
• AI-powered Agreement Intelligence that extracts key contract data automatically

If you need a robust contract solution without complexity and budget-busting prices, Concord hits the sweet spot of power and usability.

How they stack up: Concord vs. Outlaw

Feature	Concord	Outlaw
Templates	✓	✓
Approval workflows	✓	✓
Audit trails	✓	✓
Internal/public discussion	✓	✓
Integrations with Salesforce, DocuSign, Google Drive, Box, and Dropbox	✓	✓
Open API	✓	✗
Unlimited storage	✓	✓
Universal easy-to-learn interface	✓	✗
Generate and send multiple contracts at once	✓	✓
Clause library	✓	✓
Edit in-app	✓	✓
Native e-signature	✓	✓
Transparent pricing	✓	✗
File formats supported	.docx, .pdf, .html	.docx, .pdf
Implementation time	Less than 1 day	1-2 weeks
Starting price	$399/month	$100/month per user

Features: What can they actually do?

Concord and Outlaw offer different approaches to contract management, each with distinct strengths:

Feature comparison table

Feature	Outlaw	Concord
Contract repository	✓ Secure, centralized storage	✓ Secure, centralized storage
Document search	✓ AI-powered full-text search	✓ Advanced search with filtering
OCR technology	✓ Standard OCR for documents	✓ Intelligent document processing
Email alerts	✓ Basic notifications	✓ Comprehensive alert system
Contract creation	✓ Strong template-based authoring	✓ Template-based authoring
Negotiation tools	✓ Real-time collaboration & redlining	✓ Real-time collaboration & redlining
E-signature	✓ Built-in e-signature	✓ Built-in e-signature
Workflow automation	✓ Basic workflows	✓ Advanced custom workflows
AI capabilities	✓ Basic data extraction	✓ Agreement Intelligence platform
Analytics	✓ Basic reporting	✓ Advanced analytics & insights
Mobile access	✓ Mobile apps available	✓ Native mobile applications
API access	✗ No API available	✓ Robust API ecosystem
File formats supported	.docx, .pdf	.docx, .pdf, .html

Outlaw: The negotiation specialist

Outlaw is a modern contract platform focused on streamlining contract creation and negotiation with:

• Strong document generation capabilities
• Dynamic templates with conditional logic
• Real-time collaboration and redlining
• Mobile e-signature functionality
• Plain English overview layer for contracts
• Secure document repository

What it doesn’t do as well:

• Provide advanced analytics and insights
• Offer comprehensive API access
• Connect to as many third-party applications
• Support advanced workflow automation

As one Outlaw user explains on Capterra: “Laser focus on the aspects of the product matters – drafting, variables and sharing. Rapid development and responsive support team.”

Concord: Complete contract management

Concord delivers end-to-end contract management software that covers:

• Contract creation with templates and clause libraries
• Real-time negotiation with comments and tracked changes
• Built-in electronic signature (no extra DocuSign fees)
• Comprehensive approval workflows
• Advanced analytics and reporting
• AI-powered Agreement Intelligence

The most significant differentiator? Concord offers a more complete solution with stronger integrations, analytics, and AI capabilities, while Outlaw specializes in contract creation and negotiation.

Implementation: How fast can you get started?

Getting contract software up and running is where many companies first feel the pain. Here’s what to expect with these platforms:

Implementation comparison table

Implementation Aspect	Outlaw	Concord
Average setup time	1-2 weeks	Less than 1 day
Technical expertise required	Moderate	Minimal
Implementation process	Structured with custom setup	Self-guided with optional support
User training requirements	Moderate (multiple sessions)	Low to moderate
Data migration complexity	Moderate to high	Low to moderate
Custom configuration	Extensive but complex	Extensive yet intuitive
Time to first value	1-2 weeks	Same day
Implementation resources	Dedicated team, multiple sessions	Success team, streamlined process

Outlaw requires a more traditional implementation approach, typically taking 1-2 weeks to fully configure. While their customer success team provides strong support, the process involves multiple setup sessions and significant configuration work.

A user on Software Advice notes: “My overall experience has been good. [Customer Success] was very helpful in getting our templates set up and always very friendly.”

Concord offers remarkably fast implementation, with most customers up and running in less than a day. This streamlined approach focuses on quickly establishing your contract workflows and integrations through an intuitive setup process.

For organizations seeking rapid deployment, Concord’s implementation time provides a significant advantage over Outlaw’s more traditional approach.

User experience: Will people actually use it?

Even powerful software fails if nobody wants to use it:

User experience comparison table

UX Aspect	Outlaw	Concord
Interface design	Modern but complex	Clean, Gmail-like interface
Learning curve	Moderate	Low to moderate
User onboarding	Guided with multiple sessions	Self-guided with support
Mobile experience	Mobile apps available	Native mobile applications
Personalization	Template customization focus	Configurable workflows and interfaces
Accessibility	Standard features	Enhanced accessibility options
Interface feedback	“Intuitive contract creation”	“Simple like Gmail”
User adoption challenges	Moderate – Required training	Low – Intuitive adoption
Support resources	Strong customer success team	Interactive guides, dedicated support

Outlaw offers a modern interface with a focus on contract creation and negotiation. Users generally find the platform easy to navigate once they’ve been properly trained, but there is a learning curve.

A reviewer on G2 states: “The interface is super simple and very easy for a non lawyer to navigate. Our clients don’t want to read through 20 pages of legalese paperwork, they want to sign paper and get to work.”

Concord provides an intuitive interface that feels familiar to users, reducing the learning curve and accelerating adoption. The Gmail-like experience makes it easy for non-technical users to get started quickly.

As one user explains in their G2 review: “I like that the format is similar to gmail, so it is simple, and intuitive to use.”

AI capabilities: Smart vs. smarter

AI is transforming contract management in 2025, but implementation varies dramatically between platforms:

AI capabilities comparison table

AI Capability	Outlaw	Concord
Data extraction	✓ Basic data extraction	✓ Comprehensive extraction with validation
OCR technology	✓ Standard OCR	✓ Advanced intelligent document processing
Risk identification	✗ Limited	✓ Automated risk flagging and scoring
Compliance monitoring	✗ Not available	✓ AI-powered compliance checking
Contract analysis	✓ Basic term identification	✓ Deep semantic analysis
Obligation extraction	✗ Limited	✓ Comprehensive obligation management
Performance analytics	✗ Not available	✓ AI-driven performance insights
Benchmarking	✗ Not available	✓ Comparison against industry standards
Processing speed	Fast (seconds per document)	Fast (seconds per document)
Accuracy improvement	Moderate	Significant (10%+ over manual review)
AI training model	General	Industry and customer-specific learning

Outlaw has made strides with basic AI capabilities, particularly for template creation and initial data extraction. Their AI features are primarily focused on the beginning of the contract lifecycle.

Concord’s Agreement Intelligence platform offers a more comprehensive AI approach, including:

• Comprehensive data extraction with validation
• Risk identification and flagging
• Compliance monitoring
• Obligation tracking
• Performance analytics and insights

As Matt Lhoumeau, CEO of Concord, explains on the Concord website: “By automating the extraction and entry of key terms, our users can focus on strategic tasks rather than tedious administrative work.”

The efficiency gains are substantial. According to research cited in Concord’s healthcare guide, AI can complete contract reviews in approximately 26 seconds compared to 92 minutes for human reviewers, while achieving 10% higher accuracy.

Integrations: Playing nice with your tech stack

The ability to connect with your existing tools is crucial for any contract solution:

Integration comparison table

Integration Type	Outlaw	Concord
CRM Systems	✓ Salesforce (basic)<br>✓ HubSpot (via Zapier only)	✓ Salesforce (bidirectional with advanced workflows)<br>✓ HubSpot (native integration)<br>✓ Microsoft Dynamics 365 (via Zapier)<br>✓ Pipedrive (via Zapier)
E-Signature	✓ Native e-signature<br>✓ DocuSign (via Zapier)	✓ Native e-signature (no third-party needed)<br>✓ DocuSign (via Zapier)
Cloud Storage	✓ Box (native)<br>✓ Limited others	✓ Google Drive (native)<br>✓ Dropbox (native)<br>✓ Box (native)<br>✓ OneDrive (native)
Collaboration Tools	✓ Slack (via Zapier)<br>✓ Limited others	✓ Slack (native)<br>✓ Microsoft Teams (via Zapier)<br>✓ Asana (via Zapier)
Identity Management	✓ Basic SSO	✓ SAML 2.0, LDAP, Azure AD
Automation Platform	✓ Zapier	✓ Zapier (7000+ apps)
API Access	✗ No API available	✓ Comprehensive API ecosystem
Implementation Complexity	Moderate – High	Low – Moderate

Outlaw offers a reasonable set of integrations, focusing primarily on Salesforce, Box, and Zapier connections. However, many users note the limitations in integration capabilities.

As one user points out on GetApp: “No native integration with Hubspot and limited functionality through Zapier. Depending on how you use it, there may still be a need for manual data entry/creating documents from scratch.”

Concord provides a much more extensive contract automation software ecosystem:

• Native Salesforce integration with bidirectional data flow
• HubSpot integration for marketing and sales alignment
• Google Drive, Dropbox, Box, and OneDrive for document storage
• Slack integration for real-time notifications
• Microsoft Teams connectivity
• Zapier connection to 7,000+ apps
• Robust API for custom integrations

According to Concord’s procurement contract management guide, integration with existing systems is critical for maximizing the value of contract management: “Modern solutions offer API-based integration with ERP systems, CRM platforms, procurement systems, e-signature tools, and business intelligence platforms, creating a seamless flow of data across the organization.”

Pricing: What will it cost?

Both platforms structure their pricing differently, impacting your total cost:

Pricing comparison table

Pricing Aspect	Outlaw	Concord
Pricing model	User-based	Flexible based on contract volume, users, and features
Starting price	$100/month per user	$399/month
Entry-level plan	$100/month per user	Essential: $399/month
Mid-tier plan	Custom pricing	Professional: Custom pricing
Advanced plan	Custom pricing	Enterprise: Custom pricing
User limitations	Pay per user	Varies by plan
Contract volume limits	Unlimited	Flexible scaling options
Additional costs	Implementation and training	Minimal additional costs
Pricing transparency	Limited	Clear structure
Free trial	Available	No longer available as of 2025
Annual discount	Available	Available

Outlaw uses a user-based pricing model, starting at $100/month per user according to Software Suggest. This can work well for small teams but becomes more expensive as your organization scales. Custom pricing is available for larger deployments, but details aren’t publicly available.

Concord starts at $399/month with a flexible structure based on your specific needs. According to Concord’s pricing page, all plans include unlimited e-signatures and document storage, with features that scale as you grow.

For detailed pricing information tailored to your organization, you can explore Concord’s pricing details.

ROI and business impact

Ultimately, the value of any software investment must be measured by its impact on business outcomes:

ROI comparison table

ROI Factor	Outlaw	Concord
Time-to-value	1-2 weeks	Less than 1 day
Implementation costs	Moderate	Low
Administrative savings	25-40% reduction in admin time	40-60% reduction in admin time
Contract cycle time reduction	30-60% reduction	40-75% reduction in cycle time
Renewal opportunity capture	Good – Automated alerts	Very high – Proactive management
Risk mitigation value	Moderate	High
Revenue impact	Indirect – Focus on closing deals	Direct – Revenue acceleration
Compliance benefits	Basic compliance improvements	Comprehensive compliance transformation
Strategic insights	Limited	Extensive
Typical ROI timeframe	2-4 months	1-3 months
ROI multiplier	Moderate	High (91-183x per dollar invested)

Outlaw delivers value primarily through:

• Improved contract creation
• Streamlined negotiation processes
• Mobile e-signature capabilities
• Better document organization
• Secure document storage

One user on Software Advice explains: “There were two things that we particularly loved about Outlaw: their intuitive contract creation process as well as the Overview function that allowed us to cut through the dense legal contracts.”

Concord delivers more comprehensive returns through:

• Full lifecycle efficiency improvements
• Accelerated contract creation and approval
• Streamlined negotiation and execution
• Reduced legal review requirements
• Strategic insights from contract analytics

According to Concord’s research shared on their procurement software page, “For every dollar invested in contract management software, companies can expect to generate between $91 and $183 in recovered revenue.”

Industry research shows that organizations implementing CLM software typically aim for a minimum 3:1 benefit-to-cost ratio, or a 300% ROI, according to Concord’s procurement guide.

Market position and future growth

The contract management software market is experiencing significant growth, with some important trends to note:

Market position comparison

Market Aspect	Outlaw	Concord
Market share	Growing	14.23% (leading position)
Customer base	Diverse, emphasis on mid-market	1,368+ companies (87% in US)
Industry focus	Cross-industry	Cross-industry with specialized solutions
Target company size	SMB to mid-market	SMB through enterprise
Geographic strength	US-focused	Global presence with US dominance
Growth trajectory	Steady	Rapid
Key competitors	Concord, ContractWorks, DocuSign CLM	DocuSign CLM, SAP Ariba, Deltek
AI development	Moderate	Advanced
Market perception	Modern, user-friendly	Innovative, comprehensive

According to research from Mordor Intelligence, Concord is among the major companies operating in the contract lifecycle management software market, alongside ContractWorks, Zycus, Contract Logix, and GEP.

The global contract lifecycle management market is projected to grow significantly, with various analyst firms providing strong forecasts:

• From $1.49 billion in 2025 to $2.66 billion by 2030, growing at a CAGR of 12.25% according to Mordor Intelligence
• Expected to reach $3.46 billion by 2034, with a CAGR of 12.4% from 2024, as reported on Concord’s guide to contract management software
• Healthcare CLM specifically projected to reach $9.68 billion by 2032 according to Data Bridge Market Research, cited in Concord’s healthcare guide

According to Gartner’s analysis, “half of procurement contract management will be AI-enabled by 2027,” highlighting the increasing importance of advanced AI capabilities like those offered by Concord’s Agreement Intelligence platform.

Which one is right for you?

The best contract lifecycle management software depends on your specific needs:

Overall comparison: At-a-glance decision matrix

Factor	Outlaw	Concord
Best suited for	• Organizations focused on contract creation and negotiation<br>• Teams that prioritize document generation<br>• Legal teams seeking real-time collaboration<br>• Companies with simpler integration needs	• Full lifecycle contract management needs<br>• Businesses with complex negotiation processes<br>• Organizations seeking strategic contract insights<br>• Teams requiring sophisticated integrations
Implementation time	1-2 weeks	Less than 1 day
Pricing model	User-based	Flexible with options for contract volume, users, and features
Starting price	$100/month per user	$399/month
User experience	Modern but requires training	Intuitive, Gmail-like interface
AI capabilities	Basic contract creation focused	Comprehensive Agreement Intelligence platform
Integration breadth	Limited core integrations	Extensive integration ecosystem (5000+ apps)
Customization	Strong template customization	Extensive platform customization
Mobile support	Mobile apps available	Native mobile applications
Customer support	Strong success team	Dedicated success managers for higher tiers
ROI timeline	2-4 months	1-3 months

Choose Outlaw if:

• Your primary focus is contract creation and negotiation
• You need strong template customization capabilities
• Your contract process is relatively straightforward
• You have a small team where per-user pricing makes sense
• You prioritize a modern contract generation experience

Choose Concord if:

• You need end-to-end contract lifecycle management
• You want to eliminate separate e-signature costs
• Your teams collaborate extensively on contracts
• You require advanced analytics and reporting
• You need robust integrations with your tech stack
• You want AI-powered insights from your contracts
• You need to be up and running quickly (in less than a day)

Most growing organizations find that Concord delivers significantly more value without the implementation complexity and cost of traditional enterprise CLM platforms.

Want to see Concord in action? Request a demo tailored to your specific use cases and requirements.

Frequently asked questions about Concord vs. Outlaw

Bibliography

1. Capterra: Outlaw Reviews
2. Software Suggest: Outlaw Information
3. G2: Outlaw Reviews
4. GetApp: Outlaw Reviews & Features
5. TrustRadius: Pros and Cons of Outlaw
6. Software Advice: Outlaw Software Reviews
7. Outlaw Website
8. Mordor Intelligence: CLM Market Research
9. Concord: Contract Management Software Guide
10. Concord: Healthcare Contract Management Guide
11. Concord: Procurement Contract Management
12. G2: Concord Reviews
13. Concord: Best Contract Lifecycle Management Software
14. A5Corp: CLM Trends 2024: Future Insights