What’s the Most User-Friendly Software to Manage Contracts?

May 28, 2024 • Tips • 4 minutes

Table of contents

  1. Criteria for user-friendliness in contract management software
  2. The most user-friendly software to manage contracts
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When you’re comparing contract management software, it’s helpful to start with a list of must-haves — and user friendliness should be on that list. But what’s the most user-friendly software to manage contracts? It depends what you mean, exactly.

For example, you’re probably looking for software that your team can start using right away. You’re likely prioritizing day-to-day ease of use, and familiarity of the UI. But what really makes a contract management software tool user friendly is that it “just works,” straight out of the box.

Here’s a checklist of user-friendliness criteria to look for in your contract management software, and how to test for each item on the list.

Concord offers user-friendly contract management software.

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Criteria for user-friendliness in contract management software

To assess the user-friendliness of a contract management software tool, it’ll help to have a list of specific criteria in mind, so you can score each tool side-by-side.

Here are the key criteria for user-friendliness in contract management software.

1. Intuitive user interface

You want software that feels familiar from the first use. Look for a design that aligns with familiar usability standards — clear labels, logical navigation, and minimal clutter. Test this by navigating through the software during a demo. Can you find core features easily without assistance?

2. Minimal learning curve

The best software allows your team to get up and running quickly. It should come with comprehensive onboarding tools such as tutorials, help documentation, and customer support. Evaluate this by checking the availability and quality of training resources and by seeing how quickly a new user can perform basic tasks.

3. Quick data entry

Efficiency is key, so assess how easily you can enter and retrieve contract details. Ideal software features autofill options, templates, and drag-and-drop functionality. To test this, try creating a contract from scratch during your trial period and note any tools that speed up the process.

4. Flexible integrations

Your contract management tool of choice should integrate seamlessly with other tools you use. This includes CRM and ERP systems, email platforms, and document storage solutions. Verify integration capabilities by setting up a few integrations during the trial phase to see if they work smoothly without disrupting your workflow.

5. Reliable performance

A user-friendly system performs well consistently, with minimal bugs or downtime. Check the software’s uptime statistics and read current user reviews focusing on performance issues. You might also want to conduct a stress test by simulating a high volume of users or data during your trial.

6. Accessible customer support

When issues arise, you need quick and effective support. Look for software that offers multiple support channels—phone, email, live chat—and has a reputation for responsive, helpful service. Test the responsiveness of the support team by contacting them with a query during your evaluation period.

The most user-friendly software to manage contracts

Here’s a side-by-side comparison of three of the most popular user-friendly platforms for managing contracts.


Pros: Concord provides an intuitive user interface with a minimal learning curve. It’s designed for seamless data entry, offers flexible integrations, and is widely recognized for its industry-leading customer support.

Cons: Concord lacks some of the advanced customization capabilities of other platforms. 

Pricing: Starts at $49 per user per month for the Essentials edition.


Pros: PandaDoc is praised for its user-friendly interface and strong template-driven environment that accelerates the documentation process.

Cons: Users have noted that the customization options can be limited and the pricing might be higher compared to similar tools.

Pricing: Starts at $19 per user per month but increases as you add features.


Pros: Juro offers a visually appealing interface that users find intuitive and engaging. The platform is highly customizable which suits varied business needs.

Cons: Some users report that the learning curve can be steep due to its wide array of features. Support response times have also been a point of critique.

Pricing: Juro’s pricing often starts from around $39 per user per month, but you’ll need to book a demo to get a personalized quote.

Overall, Concord stands out for its comprehensive features and overall ease of use, making it a strong candidate for businesses looking to streamline their contract management processes.

To effectively test the user-friendliness of contract management software, engage in a trial period to explore its interface, ease of navigation, and integration with other tools. Check the availability and quality of customer support and training materials. Simulate typical tasks your team would perform, and gather their feedback on ease of use and functionality. 

This hands-on approach will help you assess whether the software meets your operational and user-experience needs, so you can choose the most user-friendly contract management tool for your organization.

Concord offers user-friendly software for managing contracts.

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